Our Process
To begin with, the moment you make your very first call, you will be connected with one of our very own dispatchers positioned in Charlotte County. Our dispatchers possess years of practical experience in gutter cleaning service and can give you the best guidance & services.
We are going to determine together with you the previous time your rain gutters were cleaned and utilizing satellite pictures we can discuss & access your home.
Using this details we are going to provide a price tailored to you personally to completely clean your rain gutters & downspouts and when possible we are going to clear the leaves and clutter out of your roofing.
You will receive a duplicate of the bid with all of the documentation right at the end of the phone call and this would validate precisely what we will undertake, when we're going to get it done and the amount it is going to cost you.
We have a team specialized on schedules & timeframes, they will ensure that our work are carried out punctually, they are accountable of the paths that the gutter cleaners take, so, their role is locate the very best route to the needed locations in order to save time & use the most efficient route, in this way, not simply fuel cost is actually saved but provides to you personally efficient cost.
Our gutter cleaning technician will contact you 24 hours before your job commence day and is going to inform you their arriving time.
Be confident if this alters for any reason you will be told before time, saving you from waiting for us, although many of our jobs are done when the client isn't at-home
The cleaning service personal will, without exception, introduce himself to you personally, so if you're available, they're going to ask to you be guided around the residence and explain any issue he may detect.
We're going to take photographs of the major working area prior to begin with the task.
We will initially make use of the leaf blower to clean up dirt and fallen leaves right from the roof structure so all of this cleaned prior to cleansing the rain gutters. All fallen leaves are going to be picked up using our shovels and bagged up.
For superior quality benchmarks, after the complete cleaning and clear of the roof, we turn to the gutter, clearing fallen leaves and dirt from that utilizing specific tools like trowels & collection tools, we place all of this in bags since we clean up the work area, next, we will carry those bags with us which means you don't need to deal with them
Our next step is checking your downpipes & ensuring there are no clogs or blockages. We make use of special tools and equipment to address obstructions and then we can also find blockages which aren't necessarily obvious initially.
After the work is finished we will take photographs of all the work done and also will present these with you through email. You will then be able to observe the before and after.
You will also receive by email, a receipt & invoice for the work done. There are plenty of ways to pay off. You may pay by card on the telephone if you wish or you can click the payment link within the e-mail, by bank transfer, by cheque or by cash.
We always call up our consumers after completion of the job to make certain they're pleased with the very high standards we work tirelessly to offer.
At Ken's Gutters, we are perfectionists and therefore are thrilled to give each client a 45-days guarantee.
Our service package features frequent scheduled cleaning up of gutters and downpipes to maintain the residence protected. We will visit 2, 3 or 4 times each year according to your gutter style & rooftop type and also what types of trees are actually near your household.
