Our Typical Operating Procedures
Our Hillsborough County centered despatchers have many years of working experience and they can offer professional support and assistance right from the minute you call up.
We are going to examine your household using satellite images and having a quick conversation together with you relating to the condition of your gutters and when they were last cleaned.
By using this details, we will give you a set price bill for cleaning your gutters & clearing your downpipes, and if probable, also cleaning the leaves and rubble out of your roof.
You will get a copy of the bid with all of the documents right at the end of the call and this will confirm exactly what we are going to perform, when we're gonna get it done and exactly how much it's going to cost.
Our scheduling team will likely have earlier worked the very best route for them, so they can arrive at the job punctually and most cost efficient that will allows us to give you the perfect service and best value saving on gasoline & time.
The team will phone you 24 hours prior to the cleaning service commence the work and will provide you a time gap for our technician team appears, although a lot of our jobs are completed when the customer isn't in the house
The cleaning specialist will introduce himself to you personally upon arrival, and if you have time, we will walk across the residence along with you and you can mention any problem areas.
We are going to take photos of the major of the working spot just before we commence with the task.
We start out with the roofing, clearing it down of leaves, debris & shingle grit, we make use of a blower to perform this, as well as utilize shovels to pick up big bundles of fallen leaves.
When the roofing is cleaned out, we are going to take away dirt and leaves/twigs from your gutter utilizing scooping tools & trowels. All the debris is neatly bagged up as we do the job. Absolutely nothing gets thrown on to the floor or left on the roofing.
With the gutters all clear we proceed to the downspouts, checking that they're totally free and also clear of obstructions, we carry specific equipment and tools to clear any kind of obstructions that might be there, we can also locate obstructions that may not be noticeable at first look.
After the job is completed we take photos of the work done and also will present these with you through email message. You will subsequently be able to see the before and after.
You will also get by email, an invoice & receipt for the work carried out. There are plenty of approaches to pay off. You can pay by credit card on the phone if you want or you can choose the payment url in the email message, by bank transfer, by cheque or by hard cash.
We generally get in touch with our clients after completion of the work to make certain they're happy with the highest standards we aim to offer you.
Mainly because our top quality work and also have highest standards on cleaning, we could provide you with a 45-days warranty of no blockages
We will return to your home, with no hassle, and remedy any kind of issues when we have not exceeded your expected results ..
