Our Typical Operating Processes
To start with, whenever you contact us, you'll be in touch with one of our Citrus County based despatchers, our rain gutter cleaning despatchers possess many years of practical experience in the industry and provide professional guidance and assistance.
We're going to figure out with you the last time your rain gutters were cleaned and making use of satellite images we can look at and access your house.
By using this information we are going to give you a price personalized to you to clean your rain gutters & downspouts and if achievable we are going to clear the leaves and rubble from your roof.
You will receive a duplicate of the bid & complete documentation by email immediately after the phone call, this shows precisely what we will carry out, when we will do it, and how much it'll cost you
We have a staff specialized on schedules & timelines, they make certain that our work are carried out promptly, they are accountable of the paths that the gutter cleaners take on, so, their job is find the best route to the necessary places to save time and use the most effective route, by doing this, not only gas cost is saved but provides to you efficient cost.
The team is going to contact you 24 hours before the cleaning service start the job and will provide you a time space for the specialist team appears, although many of our jobs are carried out when the client isn't house
If you're home once the rain gutter cleaner arrives, he's going to introduces himself and ask you to walk around the property with him indicating any major troublesome areas to deal with.
Before the beginning of the work we take photos of the rain gutters & roof and of the task going to be carried out.
The roof is cleaned of debris, shingle grit and fallen leaves first of all, using an electrical blower along with a scoop to gather big leaf bundles.
For high quality standards, following the complete cleaning & clear of the roof, we turn to the rain gutter, clearing leaves and debris from it utilizing tools such as trowels and collection equipment, we put all of this in bags since we clean up the work area, then, we will take on those sacks with us so you do not need to deal with them
Now, with the rain gutters all cleaned out, we proceed to examine the state of the downpipes, to find out whether they're free of blockages and 100 % clear, our team is well-equipped with the right tools to remove obstacles that could be a problem for the water to flow, also, we are capable to identify obstacles that won't be noticeable or visible at first look
When complete we take photos of the finished job & share those with you by e-mail.
Also by e-mail, we send our invoices for the service cost, for payments method, we offer you different options, as cash, check, bank transfer, or payment link through a secure email, additionally, you might use your cell phone to pay by visa or mastercard
We contact our clients after the work has been completed to ensure that the job was completed to the highest benchmarks anticipated of us
Because we are perfectionists and conduct our cleaning to exacting standards, we're more comfortable providing a 45-day no clog warranty.
In the event that you are not delighted for any reason, we will gladly revisit and remedy the issue.
Our service plan gives you regular planned clearing of rain gutters and downpipes to help keep your home protected. We're going to visit 2-4 times every year depending on your rain gutter layout & rooftop type along with what kinds of trees are actually around the home.
