Our Standard Working Procedures
To start with, the moment you do make your very first call, you will end up connected to one of our dispatchers positioned in Hillsborough County. Our dispatchers have got many years of practical experience in gutter cleaning and can give you the very best guidance & assistance.
We are going to determine with you the previous time your rain gutters were cleaned and utilizing satellite imagery we can examine & access your house.
Using this details we will give you a price personalized for your requirements to clean up your rain gutters and downspouts and when feasible we are going to clean up the leaves & clutter from your roof.
You will get a copy of this bid & full documentation by email immediately after the call, this confirms exactly what we will undertake, when we will perform it, and how much it will cost you
We've got a staff specialized on work schedules & timeframes, they will make certain that our work are performed immediately, they are responsible of the routes the gutter cleaners take on, so, their task is locate the ideal path to the needed locations to avoid wasting time and take the most efficient route, by doing this, not only fuel cost is actually saved but provides to you personally efficient cost.
You will get a phone call 24 hours prior to the scheduled task to provide you a window of arrival when the tech is going to be there.
If you are home when the rain gutter cleaner arrives, he's going to introduces himself and also ask you to walk all around the property or home with him discussing any kind of major trouble spots to deal with.
Just before we start, we take photos of all the major regions we will be working in.
We start with the roofing, cleaning it down of debris, leaves & shingle grit, we utilize a blower to get this done, as well as utilize scoops to grab big heaps of fallen leaves.
With all the roofing clean & clear, we go to the rain gutter, getting rid of leaves/twigs & dirt with trowels and scooping devices, we bag up all this rubble as we clear it, we don't leave it on your roof structure or dump it to the floor beneath - we work to the highest benchmarks of cleaning
Our next action is looking at your downpipes and ensuring there are no clogs or blockages. We employ specialized tools and equipment to take care of obstructions and we can also discover obstructions which are not necessarily obvious initially.
We are going to send an email with photos of the locations that were cleaned out after the work is done.
You will also receive invoicesby email so you can pay by hard cash, secure email payment url, check, or bank transfer. If you prefer, you may also pay over the telephone with a credit card.
We call up each of our clients after the job has been completed to make certain that task was undertaken to the very high standards anticipated from us
Our service plan offers you routine planned clearing of gutters & downspouts to help keep your property protected. We're going to visit 2, 3 or 4 times every year according to your rain gutter layout and roof type as well as what types of trees are actually near your property.
