Our Procedure
To begin with, the minute you do make the first call, you'll be connected to one of our very own dispatchers located within Polk County. Our dispatchers have got years of practical experience in gutter cleaning and will provide you with the very best guidance & assistance.
We're going to take a look at your home using satellite images and having a brief talk together with you relating to the condition of your rain gutters and when these were last cleaned out.
By using this data we will provide you with a price customized for your requirements to clean your gutters & downspouts and if possible we are going to clean the leaves & debris from the roof.
Following the phone call you will receive an email with full written documentation. We will affirm the cost given over the telephone along with the bid, outlining the break-down of price, exactly what work will be performed and when we are going to carry out the job.
Our appointment scheduling staff who has the duty to make sure that all of our jobs are completed punctually, they will be in charge of figuring out the very best routes for our gutter cleaners to allow them to attend the tasks in the most time and distance efficient path, conserving gasoline & time driving permits us to provide you with the best value.
You will get a phone call 24 hours prior to the scheduled task to give you a window of arrival when the technician is going to be there.
Immediately after arrival the cleaning specialist will introduce himself to you personally and, if you're home and have the time, walk around the property with you to tell you problem areas.
Prior to the start of the work we take photos of your rain gutters and also roof structure and of the task about to be handled.
We will first utilize the foliage blower to clean debris & leaves right from your roof so this all cleaned before cleaning the gutters. All fallen leaves will be collected using our scoops and parcelled up.
Our gutter cleaners do the job with high standards of cleanliness all through the work. They will next begin clearing the gutters utilizing scooping tools & bag up while they clear, which means absolutely no clutter is left behind on the ground to eliminate later and have blow away.
With all the gutters totally clear we go to the downspouts, checking that they're free and clear of obstructions, we bring specific tools and equipment to clean any obstructions that might be there, we could also identify obstructions that might not be obvious at initial look.
When complete we take photographs of our completed work & share all those with you by email.
You will additionally get invoices and billsby e-mail so that you can pay by cash, safe e-mail payment url, check, or bank transfer. If you prefer, you can also pay over the phone with a visa or mastercard.
Once all is finished, we call our clients and check out their opinion of the work to make certain that the task was done as you expected and with the top quality we provide you with
We're going to guarantee a 45-day no block, since we know our job is going to be performed to the superior standard.
If you are not pleased for any reason, we are going to gladly return & remedy the matter.
Our service plan provides frequent scheduled cleaning of gutters and downspouts to maintain your house protected. We are going to visit 2, 3 or 4 times every year according to your gutter style and roof structure type along with what kinds of trees are near your home.
