Our Standard Operating Processes
To begin with, the moment you make the first call, you will end up connected with one of our very own dispatchers positioned in Hillsborough County. Our dispatchers possess several years of practical experience in gutter cleaning and will provide you with the best guidance & services.
We will determine together with you the previous time your rain gutters were cleaned and cleared and using satellite pictures we are able to discuss & access your property.
By using this information, we are going to provide a set price bill to clean your rain gutters & clearing your downpipes, and if possible, also cleansing the leaves and rubble from your roof.
Following the phone call you will get an e-mail along with full written paperwork. We're going to affirm the cost given over the phone and the bid, detailing the break-down of charge, precisely what job is going to be performed and when we can carry out the job.
All our jobs are performed punctually because of our knowledgeable scheduling staff who'll determine the best route for our gutter cleaner to enable them to work probably the most time-efficient and distance-efficient path. This saves driving time and gasoline so that we can pass on the cost savings to the customers.
The team will call you 24 hours prior to the cleaning services start off the job and will provide you a time gap for the technician team appears, although a lot of our jobs are done when the customer is not home
Often our jobs are finished whilst the customer is out as we are simply just working on the outdoors of your home. However if you are staying in for our team we're going to phone you if for whatever reason if the timing changes.
If you are home when the gutter cleaning specialist arrives, he will introduces himself and request you to walk all around the property or home with him pointing out any kind of major troublesome areas to take care of.
We're going to take photos of the key working spot just before we commence with the work.
The roof is cleaned out of dirt, shingle grit & fallen leaves to begin with, utilizing an electric blower and a scoop to gather big leaf heaps.
For high quality benchmarks, after the complete cleaning & clear of the roof, we turn to the rain gutter, removing leaves/twigs & dirt from it utilizing tools like trowels and collecting tools, we place all of this in baggage as we clean up the workspace, after that, we are going to take those sacks with us so you don't need to take care of them
Now, with the gutters totally cleaned, we turn to inspect the condition of the downpipes, to find out if they're clear of obstructions and full clear, our staff is well-equipped with the proper tools to get rid of obstructions that can be a problem for the water to flow, in addition, we're capable to locate blockages that won't be noticeable or visible at the initial look
After the job is done, we will take pictures of it and then e-mail them to you.
In addition, we send our invoices by e-mail and you might choose to pay out us by cheque, hard cash, bank transfer, or settlement link in secure e-mail, - you may also pay off by visa or mastercard on the telephone if you like
As soon as all work is done, we contact our clients and always check their opinion of the job to be sure that the job was completed as expected and with the highest quality our company offers
