Our Procedure
Firstly, the moment you make the first call, you will be connected to one of our very own dispatchers situated in Polk County. Our dispatchers possess several years of practical experience in gutter cleaning and can give you the best guidance and assistance.
Then we will check at your home employing satellite imagery and speak with you when they were previously cleaned, along with the condition of the gutters.
Using this details we could provide a fixed-price cost for rain gutter & downpipe cleaning and also cleaning up any dirt or leaves off the rooftop.
Following your telephone call you will receive an email with complete written documents. We will affirm the price provided over the telephone and also the bid, explaining the break-down of charge, what job will be carried out and when we can get the job done.
We have a team specialized on schedules & timeframes, they will ensure that our work are executed immediately, they are responsible of the routes that the gutter cleaners take on, so, their task is locate the best route to the necessary places to save lots of time and use the best route, by doing this, not simply fuel cost is actually saved but gives to you personally effective cost.
They will call you 24 hours just before your work is due to begin and they can give you an arrival time frame for our professional to visit.
When this should change, you will be well informed ahead of time so that you don't have to wait around. Many of our jobs are done without the customer being home too.
The cleaning service personal will, without exception, introduce himself to you personally, so if you're available, they're going to ask to you personally be guided all around the property & talk about any problem that he could detect.
Before beginning on the cleaning work, photographs are taken of your main areas that are going to be worked on.
We will first utilize the foliage blower to clean off dust and fallen leaves right from your roof structure so all this cleaned prior to cleaning the rain gutters. All fallen leaves will be picked up using our scoops & parcelled up.
When the roof structure clean & clear, we move to the gutter, getting rid of leaves and debris with trowels and scooping tools, we bag up all this dirt when we clear it, we don't let it stay on the roof or throw it to the floor beneath - we work to the very best benchmarks of cleaning
Right after the roof and gutters are cleared and cleaned, we move onto checking the downspouts. We have got specialized equipment for the cleaning and clearing up of these. Frequently blockages can be invisible & unseen. We clear away all these obstructions for you personally.
We're going to send an email with pictures of all the areas that were cleaned and cleared once the job is completed.
Also by email, we deliver our bills towards the service charge, for payments method, we provide you different choices, as cash, check, bank transfer, or payment url through a secure email, also, you may use your mobile phone to pay by visa or mastercard
We generally contact our customers after completion of the work to make sure they are happy with the very high standards we attempt to offer you.
Our service plan provides regular scheduled cleaning up of gutters and downspouts to keep your home protected. We are going to visit 2 to 4 times each year based upon your gutter style and roof type as well as what types of trees are near your place.
