Our Typical Operating Procedures
To begin with, the minute you do make the first call, you will be connected to one of our very own dispatchers located in Polk County. Our dispatchers have several years of experience in gutter cleaning service and will give you the very best guidance & assistance.
Then we will check at your home employing satellite imagery & check with you when these were last cleaned out, and the condition of your rain gutters.
A fixed price will be given to you for the cleaning up of the roof whenever possible & clearance and cleaning of your gutters & downspouts all-around your residence.
You will get your own personal copy of this price quote by e-mail to confirm exactly what we plan to do, exactly when we can do it and how much it is going to cost you.
We've got a team specialized on work schedules and timelines, they will make sure that our work are carried out punctually, they are responsible of the routes that the gutter cleaners take on, so, their role is locate the right route to the necessary places to avoid wasting time and take the most efficient route, with this, not just gas cost is actually saved but gives to you effective cost.
They will call you 24 hours just before your work is due to start and they will provide you with an arrival window for our professional to attend.
If you are home once the gutter cleaning specialist arrives, he will introduces himself and request you to walk across your property or home with him discussing any critical problem areas to take care of.
Before the beginning of the project we will take photos of your rain gutters and also roofing and of the job about to be carried out.
The rooftop is cleaned out of dirt, roofing shingle grit & leaves first of all, employing an electric blower as well as a scoop to gather large leaf bundles.
For top quality standards, right after the full cleaning & clear of your roof, we turn to the gutter, removing leaves and dirt from that using tools such as trowels and collection tools, we place all of this in bags as we clean up the work area, next, we're going to take on those bags along with us which means you do not need to deal with them
The next action is checking out your downpipes and ensuring there are no clogs or blockages. We make use of specialized tools and equipment to address obstructions and then we can also locate blockages which aren't necessarily obvious at first glance.
When complete we take photos of the finished job & share those with you through e-mail.
Additionally, you will get invoicesby e-mail so that you can pay out by hard cash, safe email payment url, bank transfer, or check. If you prefer, you can even pay over the phone using a visa or mastercard.
You will get a call from our company after the job has been completed to be sure you are satisfied with the work and also that the task was finished to the high standards that we promise.
We're going to promise a 45 day no clog up, since we are certain our job will be carried out to the highest standard.
If you're disappointed with all the work that's been undertaken, we are going to make sure to support & resolve your complaints with no hassle
