Our Standard Working Processes
To begin with, as soon as you do make your very first call, you'll be connected with one of our dispatchers located in Lee County. Our dispatchers have many years of practical experience in gutter cleaning and can provide you with the best help & services.
We make use of satellite imagery to assess your home and explore when your rain gutters were previously cleaned as well as what condition they are in right now.
A set price will be given to you personally for the cleaning up of the roofing whenever possible & clearance and cleaning up of your gutters and downpipes around your property.
You get your own copy of the price quote by email to confirm precisely what we plan to do, exactly when we could do it & the amount it's going to cost you.
All of our tasks are carried out punctually thanks to our knowledgeable appointment scheduling team who will discover the best route for our gutter cleaner so they can work probably the most distance-efficient and time-efficient route. This will save traveling time & gas so that we can pass on the value savings to our customers.
The team will phone you 24 hours prior to the cleaning service begin the work and can provide you with a time space for the professional team appears, although a lot of our jobs are performed when the client is not house
The cleaning professional will always, with no exception, introduce himself to you, so if you're readily available, they will request to you be guided across the property or home & explain any issue that he could identify.
Before we begin, we just take pictures of all key places we will be working in.
We will then initially make use of the leaf blower to clean up debris & fallen leaves from your roof so all of this cleared prior to cleaning the gutters. All leaves are going to be collected with our shovels and parcelled up.
When the roof structure thoroughly clean & clear, we move to the rain gutter, taking away leaves and debris with trowels & scooping tools, we bag up all of this rubble once we clear away it, we don't leave it on the roofing or throw it to the floor underneath - we work to the very best standards of cleaning
Following the roofing and gutters are cleaned & cleared, we start inspecting the downspouts. We have got special tools to utilize for the cleaning & clearing of these. Quite often blockages can be invisible & unseen. We clear away all these blockages for you.
We will send you an email with photos of all of the spots that were cleaned and cleared after the work is concluded.
You will also get by e-mail, a receipt & invoice of the work performed. There are lots of approaches to pay. You can pay by credit card over the telephone if you want or you can choose the payment url inside the e-mail, by bank transfer, by cheque or by hard cash.
We always contact our clients after completion of the job to ensure they're happy with the highest benchmarks we attempt to provide.
At Ken's Gutters, we are perfectionists and therefore are very happy to give each and every client a 45 day assurance.
