Our Course of Action
First of all, when you call us, you will be in touch with one of our very own Hillsborough County based despatchers, our rain gutter cleaning despatchers possess several years of working experience in the industry and offer expert help and assistance.
We make use of satellite imagery to examine your premises & explore when your gutters were last cleaned out and just what condition they're in currently.
With this information we can offer you a fixed-price charge for gutter & downspout cleaning and also cleaning any kind of debris or perhaps leaves and twigs off the rooftop.
Following the call you will get an e-mail with full written paperwork. We're going to confirm the price given over the phone and also the bid, outlining the break-down of cost, what work is going to be carried out and when we are going to get the job done.
All of our tasks are performed immediately as a result of our knowledgeable appointment scheduling team that will figure out the right route for the gutter cleaner to allow them to work probably the most distance-efficient and time-efficient route. This will save driving time & gasoline so we could pass on the value savings to our clients.
The team will call you 24 hours prior to the cleaning services begin the work and can provide you with an time space for our specialist team appears, although a lot of our tasks are performed when the client is not house
Be confident when this varies for any kind of reason you'll be informed well before time, saving you from waiting around for us, although many of our work is done when the client is not home
If you are home once the rain gutter cleaner arrives, he will introduces himself and also request you to walk across the property or home with him pointing out any kind of major problem areas to address.
Before we start, we take photos of all major areas we are going to be working in.
We will then first make use of the foliage blower to clean dirt & leaves right from your roofing so all of this removed before cleaning the rain gutters. All leaves are going to be collected with the scoops and packaged up.
For top quality standards, following the complete cleaning and clear of your roof, we proceed to the rain gutter, cleaning fallen leaves & debris from it using tools like trowels & collection tools, we put all of this in baggage since we thoroughly clean the work area, and then, we're going to carry those bags along with us this means you don't really need to take care of them
Now, with all the gutters all cleaned out, we proceed to check the condition of the downpipes, to see if they're free from blockages & 100 % clear, our company is full equipped with the proper tools to eliminate blockages that may well be a problem for the rain water to pass, also, we're capable to detect blockages that might not be noticeable or visible at the initial look
We will send you an e-mail with photographs of all of the spots that have been cleaned out once the job is concluded.
Additionally, you will receive by email, an invoice and receipt of the work performed. There are lots of ways to pay. You can pay by credit card on the telephone if you'd like or you could click the payment link within the e-mail, by bank transfer, by check or by hard cash.
Once all work is done, we call our customers and check out their opinion of the work in order to make certain that the job was completed as you expected and also the high quality our company offers
At Ken's Gutters, we're perfectionists and are thrilled to give each customer a 45-days assurance.
Should our work not meet & surpass your expectations, we will attend your house in Plainfield to treat the problem without any fuss.
