How Our Process Works
First of all, once you call us, you will be in touch with one of our Polk County based despatchers, our gutter cleaning despatchers have many years of working experience in the business and offer expert support & services.
We utilize satellite imagery to evaluate your property & explore when your gutters were previously cleaned out and what condition they're in now.
A fixed price will then be given to you personally for the cleaning up of the roofing whenever possible and clearance and cleaning up of your gutters and downpipes all-around your house.
Following the telephone call you will receive an email with complete written documents. We will confirm the cost given over the telephone and the bid, outlining the break-down of charge, what work will be undertaken and when we will get the job done.
We have a team specialized on work schedules & timelines, they will make certain that our work are performed punctually, they are responsible of the routes that the gutter cleaners take on, so, their task is find the ideal route to the needed locations in order to save time & take the most effective route, by doing this, not simply fuel cost is actually saved but provides to you efficient cost.
The team will call you 24 hours before the cleaning service begin the job and can provide you with a time space for our professional team appears, although a lot of our jobs are done when the client is not in the home
Be confident when this changes for any reason you will be told before time, helping you save from waiting for us, although a lot of of our jobs are performed when the client isn't in the home
The cleaning professional will always, without exception, introduce himself to you, and if you are readily available, they'll ask to you be taken around the property & explain any issue that he may spot.
Just before we start, we just take pictures of all key places we are going to be working in.
The rooftop is cleaned out of dirt, shingle grit & fallen leaves first of all, employing an electric blower and a scoop to get together big leaf bundles.
For high-quality benchmarks, following the complete cleaning and clear of your roof, we proceed to the gutter, cleaning leaves/twigs and dirt from it utilizing specific tools like trowels & collecting equipment, we place all of this in baggage as we thoroughly clean the workspace, after that, we are going to take on those bags along with us this means you do not need to take care of them
With all the gutters totally clear we move to the downspouts, examining that they're free and clear of obstructions, we bring specific equipment and tools to clear any kind of obstructions that could be there, we will also discover obstructions that may well not be obvious at first look.
After the job is all done we will take photographs of all the work done and will share all these with you through e-mail. You will subsequently be able to view the pre and post work.
In addition, we give our receipts and invoices by email and you could opt to pay us by check, cash, bank transfer, or settlement link in secure email, - you may even pay by credit card on the telephone if that suits you
We call all of our clients right after the work has been carried out to make certain that work was successfully done to the highest benchmarks anticipated of us
Should you be unsatisfied with the work that's been done, we're going to make sure to support and correct your grievances with no hassle
At Ken's Gutters, we're perfectionists and so are very happy to give every client a 45-day assurance.
