Our Standard Working Procedures
First off, the moment you make your very first call, you'll be connected to one of our dispatchers located in Lake County. Our dispatchers have got years of practical experience in gutter cleaning service and will provide you with the very best guidance and assistance.
We're going to take a look at your household using satellite imagery and having a quick talk together with you relating to the condition of your rain gutters and information on when these were previously cleaned out.
By using this data, we're going to give you a fixed price bill for cleaning your rain gutters and clearing the downspouts, and if possible, also cleaning the leaves and rubble from the roofing.
You get your own personal copy of the quote by email to confirm exactly what we plan to do, exactly when we can perform it and just how much it will cost.
Our appointment scheduling team who has got the obligation to make sure our jobs are completed punctually, they will be in command of working out the right paths for our gutter cleaners to enable them to attend the jobs within the most time & distance efficient path, saving gasoline and time driving allows us to give you the best value.
Our gutter cleaning specialist will call you 24 hours before your work commence day and is going to tell you their arriving time.
The cleaning professional will, without exception, introduce himself to you personally, so if you're available, they will request to you personally be guided across the residence and explain any problem that he may detect.
Before we begin, we take photographs of all the key regions we are going to be working in.
The rooftop is cleaned out of debris, shingle grit & fallen leaves to begin with, employing an electric blower plus a scoop to collect large leaf heaps.
All of our gutter cleaners work with high benchmarks of cleanliness throughout the work. They're going to next commence cleaning the rain gutters utilizing scooping tools and bag up while they clear, this means absolutely no mess is left behind on the floor to clear up later or have blow away.
Right now, with all the gutters all cleaned, we turn to examine the state of your downpipes, to see if they're free from obstructions & 100 % clear, our company is well-equipped with the proper tools to clear out blockages that could be a problem for the water to flow, additionally, we are capable to detect obstructions that will not be apparent or visible at first look
We're going to send an e-mail with photographs of the spaces that have been cleaned after the work is done.
Additionally by e-mail, we send our invoices towards the service cost, for payments method, we offer you different options, as cheque, cash, bank transfer, or payment link through a secure e-mail, additionally, you can use your phone to pay by credit card
We get in touch with all of our clients after the work has been completed to ensure that the work was completed to the highest standards expected of us
If you're unsatisfied with all the work that has been carried out, we're going to be sure to support & fix your concerns with no hassle
We're going to guarantee a 45-day no block, as we know that our job is going to be fulfilled towards the top notch standard.
