Our Procedure
Contact us and you'll be connected with one of our own local Bay County despatchers that has lots of experience and will be competent to provide expert guidance.
We use satellite imagery to examine your premises and speak about when your rain gutters were previously cleaned out and what condition they're in at present.
A set price will be provided to you personally for the cleaning of the roof structure whenever possible & clearance & cleaning of the rain gutters & downpipes all around the house.
You will receive a copy of the bid with all of the documentation towards the end of the call and this would confirm precisely what we're going to undertake, when we're going to do it and how much it will cost.
Our appointment scheduling staff who has got the responsibility to make sure that our jobs are done punctually, they are responsible for working out the right routes for our gutter cleaners to allow them to attend the jobs within the most time & distance-efficient route, conserving gasoline and time driving permits us to give you the best value.
You will receive a call 24 hours before the scheduled job to give you a window of arrival when the technician is going to be there.
Immediately after arrival the cleaning specialist is going to introduce himself to you personally and, when you are home and have the time, walk all around the property with you to tell you problem areas.
Before the beginning of the job we take photographs of the gutters and also roof and of the task going to be done.
We commence with the roof structure, cleaning it down of debris, leaves & shingle grit, we make use of a blower to achieve this, as well as make use of scoops to grab big heaps of fallen leaves.
For high-quality standards, after the full cleaning and clear of your home's roof, we go to the gutter, cleaning leaves and dirt from it using specific tools such as trowels & collecting equipment, we place all of this in bags as we clean up the workspace, and then, we will take on those sacks along with us which means you don't have to take care of them
Our next stage is checking out your downspouts & making sure there aren't any clogs or obstructions. We employ special equipment and tools to address obstructions and then we could also discover obstructions which aren't always noticeable initially.
We're going to send you an email with photographs of the spaces that have been cleaned after the job is done.
Also by email message, we send out our invoices towards the service cost, for payments procedure, we provide you diverse options, as cheque, hard cash, bank transfer, or payment url through a secure e-mail, furthermore, you could use your phone to pay out by visa or mastercard
After all is completed, we get in touch with our customers and check out their point of view of the job to make certain that the job was carried out as you expected and with the highest quality our company offers
