Our Typical Working Procedures
To start with, once you contact us, you will be connected with one of our Charlotte County centered despatchers, our gutter cleaning despatchers have years of practical experience in the industry and offer professional help & services.
We will evaluate your residence using satellite images and having a short talk with you on the condition of your gutters and when these were previously cleaned out.
A fixed price will then be given to you personally for the cleaning up of the roofing whenever possible and clearance and cleaning of your rain gutters & downpipes all around your home.
Following the phone call you will get an e-mail with full written documentation. We're going to affirm the cost given over the telephone and the bid, outlining the break-down of charge, what work will be performed and when we are going to do the job.
We have a staff specialized on work schedules and timelines, they will make sure that our work are done promptly, they are accountable of the routes the gutter cleaners take on, so, their job is find the right path to the needed places to save lots of time and take the most efficient route, by doing this, not just fuel cost is actually saved but provides to you effective cost.
You will get a telephone call 24 hours ahead of the scheduled task to give you a window of arrival when the professional is going to be there.
If you are home once the gutter cleaner arrives, he's going to introduces himself as well as request you to walk all around the property with him discussing any major troublesome areas to deal with.
Before the beginning of the job we will take photos of the gutters as well as roof and of the work about to be done.
We begin with the roofing, cleaning it down of leaves, debris and roofing shingle grit, we make use of a blower to get this done, as well as utilize shovels to grab big bundles of fallen leaves.
For high quality benchmarks, right after the full cleaning and clear of your home's roofing, we proceed to the rain gutter, removing leaves and debris from that using tools such as trowels & collecting tools, we place all of this in bags since we clean the work area, next, we will take those sacks with us so you do not need to deal with them
After the roof & gutters are cleaned and cleared, we begin checking the downpipes. We have got special tools to employ for the cleaning and clearing up of these. Quite often blockages could be undiscovered & hidden. We clear away these blockages for you.
We will send you an email with photographs of the areas which were cleaned and cleared once the job is completed.
Additionally, you will get by e-mail, a receipt & invoice for the work completed. There are several ways to pay. You are able to pay by credit card over the phone if you prefer or you may choose the payment link inside the e-mail, by bank transfer, by check or by hard cash.
After all is done, we call our customers and always check their opinion of the work to ensure that the task was finished as expected and with the highest quality we offer
Because we are perfectionists & conduct our cleaning to exacting standards, we are more comfortable offering a 45-day no clog guarantee.
If you aren't happy for whatever reason, we are going to gladly revisit & remedy the issue.
