Just How Our Procedure Works
Our Charlotte County centered despatchers have many years of working experience and they can give expert help and services from the moment you contact us.
We're going to measure your house using satellite imagery and having a quick conversation with you on the condition of the gutters and details on when they were previously cleaned out.
By using this information, we are going to provide a set price bill for cleaning your gutters & clearing your downpipes, and when probable, also cleaning the leaves and debris from the roof structure.
Following your phone call you will receive an e-mail with full written paperwork. We're going to confirm the price given over the telephone and the bid, detailing the break-down of cost, what job is going to be carried out and when we can finish the work.
Our jobs are completed rapidly as a result of our knowledgeable appointment scheduling staff that will discover the ideal route for the gutter cleaner to enable them to work out the most distance-efficient and time-efficient path. This will save driving time and fuel so that we could pass on the value savings to our clients.
You will get a call 24 hours before the scheduled task to give you a window of arrival when the professional will be there.
The cleaning service professional will always, with no exception, introduce himself to you personally, so if you're available, they are going to ask to you personally be guided around the property & express any issue he could detect.
Prior to the start of the project we will take pictures of the gutters and roof structure and of the task about to be done.
We start out with the roofing, cleaning up it down of debris, leaves and roofing shingle grit, we make use of a blower to accomplish this, and also make use of shovels to pick up large bundles of leaves.
With the roof structure thoroughly clean and clear, we move to the rain gutter, getting rid of fallen leaves and dirt with trowels & scooping tools, we bag up all this rubble when we clean up it, we don't leave it on the rooftop or put it to the floor beneath - we get the job done to the top benchmarks of cleanliness
Following the roofing & gutters are cleared & cleaned out, we start checking the downspouts. We've special equipment for the cleaning and clearing of these. Very often obstructions can be invisible & hidden. We clear away these blockages for you.
We will send an e-mail with pictures of all of the locations that were cleaned out once the work is concluded.
You will also get by email, a bill and receipt for the work done. There are plenty of approaches to pay off. You can pay by credit card on the telephone if you'd like or you can choose the payment url inside the e-mail, by bank transfer, by check or by hard cash.
You will get a phone call from our company right after work was concluded to be sure you are pleased with all the work and also that the job was completed to the highest standards which we guarantee.
If you're disappointed with the work which has been done, we will be sure to support & correct your grievances with no hassle
At Ken's Gutters, we are perfectionists and therefore are thrilled to provide each and every customer a 45-days guarantee.
