Precisely How Our Process Works
Phone us and you'll be in touch with one of our neighborhood Orange County despatchers that has plenty of experience and will also be able to offer professional assistance.
We make use of satellite imagery to assess your property & discuss when your gutters were previously cleaned out and just what condition they are in at present.
A set price will then be given to you for the cleaning up of the roof structure whenever possible and clearance & cleaning of your gutters & downpipes all-around your house.
Following the phone call you will receive an e-mail with complete written paperwork. We're going to confirm the cost provided over the telephone and also the bid, detailing the break-down of charge, precisely what work is going to be undertaken and when we are going to carry out the job.
Our scheduling team who has the obligation to make certain all of our jobs are completed promptly, they happen to be in charge of working out the right paths for our gutter cleaners to enable them to show up at the jobs within the most time and distance-efficient path, saving gasoline & time driving allows us to give you the best value.
You will receive a phone call 24 hours ahead of the scheduled task to provide you a window of arrival when the tech will be there.
Be assured that when for whatever reason this alters, you will be alerted up-front, saving you the wait, nonetheless, the most of our jobs are carried out when the customer is not at-home.
The cleaner will introduce himself to you upon arrival, and if you have time, we're going to walk around the residence along with you and you may mention any problem areas.
Prior to starting on the cleaning work, photographs are taken of your major areas that are going to be worked on.
The job begins on the roof, clearing all the remains of leaves, dirt and stones. For this particular job, we make use of a blower as main tool, among the list of various other tools we can point out scoops to collect large bunches of fallen leaves
All of our gutter cleaners do the job with highest standards of cleanliness all through the work. They're going to next start out cleaning the gutters utilizing scooping equipment & bag up while they clear out, which means hardly any clutter is left behind on the ground to clear up later and have blow aside.
The next action is checking your downspouts and ensuring there are no clogs or blockages. We make use of specialized tools and equipment to handle blockages and we could also discover obstructions which aren't necessarily visible at first glance.
After the work is finished we will take photos of the job done and also will present all these with you by email. You will then be able to see the pre and post.
You will additionally receive invoicesby e-mail so that you can pay by hard cash, secure e-mail payment link, check, or bank transfer. If you like, you could also pay over the telephone using a credit card.
We always call up our clients following conclusion of the work to ensure they're content with the high benchmarks we attempt to provide.
We will guarantee a 45 day no block, since we know our work will be performed to the superior standard.
If you are not happy for whatever reason, we are going to gladly return and fix the issue.
