Our Typical Operating Procedures
First off, as soon as you make your very first call, you will end up connected to one of our very own dispatchers located within Hillsborough County. Our dispatchers have several years of working experience in gutter cleaning and can provide you with the best guidance & assistance.
We're going to figure out together with you the last time your gutters were cleaned and using satellite pictures we can discuss & view your house.
A fixed price will then be presented to you personally for the cleaning of your roof when possible & clearance and cleaning up of the gutters and downspouts all around the house.
You will get your own personal copy of this price quote by email to validate exactly what we plan to do, exactly when we could do it & just how much it will cost.
We've got a team specialized on schedules & timelines, they make sure that our work are carried out punctually, they are accountable of the paths the gutter cleaners take on, so, their role is find the ideal path to the necessary locations to avoid wasting time and take the most efficient route, by doing this, not only gasoline cost is saved but provides to you personally efficient cost.
You will receive a phone call 24 hours ahead of the scheduled job to give you a window of arriving time when the technician will be there.
The cleaning service professional will, with no exception, introduce himself to you personally, so if you're readily available, they're going to request to you be guided around the property & describe any issue that he could detect.
Prior to starting on the cleaning, photos are taken of the main areas that'll be worked on.
We commence with the roof, cleaning it down of leaves, debris and shingle grit, we utilize a blower to get this done, and also make use of scoops to grab big heaps of fallen leaves.
When the rooftop is cleaned, we are going to clear away debris & leaves/twigs from the rain gutter utilizing scooping tools & trowels. All the clutter is neatly bagged up while we do the job. Absolutely nothing gets thrown on the ground or left on the roof.
Right now, with all the gutters totally cleaned, we turn to inspect the condition of your downspouts, to see if they're totally free of blockages and 100 % clear, our staff is full equipped with the proper tools to clear out obstructions that could be a problem for the rain water to move, furthermore, we're capable to locate obstacles that might not be noticeable or visible at the initial look
After the job is complete, we will take images of it and send them an email to you.
Furthermore, we send our receipts and invoices by email and you might opt to pay out us by check, hard cash, bank transfer, or payment link in secure e-mail, - you can also pay off by visa or mastercard on the phone if that suits you
We call all our customers following the work has been carried out to make sure that the task was accomplished towards the highest benchmarks anticipated of us
If you are not pleased for any reason, we will happily return & fix the problem.
We are going to guarantee a 45-day no clog up, as we are certain our job is going to be executed towards the highest standard.
Our service plan offers you routine scheduled cleaning of rain gutters & downpipes to maintain your household protected. We are going to visit 2, 3 or 4 times a year based upon your gutter style & roof type as well as what types of trees are near your house.
