Our Standard Operating Processes
To start with, the moment you do make your very first call, you'll be connected to one of our very own dispatchers located in Miami-Dade County. Our dispatchers have got many years of experience in gutter cleaning service and can provide you with the very best help & assistance.
We're going to figure out together with you the previous time your rain gutters were cleaned and making use of satellite images we are able to look at and view your house.
A fixed price will be provided to you for the cleaning up of the roof structure whenever possible and clearance & cleaning of your gutters & downspouts around your home.
You will receive a copy of this bid and complete documents by email immediately after the phone call, this shows exactly what we will carry out, when we will perform it, and just how much it'll cost you
Our appointment scheduling team will likely have previously worked the right route for them, so they can arrive at the job punctually and most cost efficient which will permits us to provide you with the best service & very best cost saving on gas & time.
You will get a call 24 hours prior to the scheduled job to provide you with a window of arriving time when the technician will be there.
If you are home once the gutter cleaning specialist arrives, he will introduces himself and request you to walk across your property with him discussing any major trouble spots to address.
Before starting on the cleaning work, pictures are taken of your major areas that'll be worked on.
The roofing is cleaned out of debris, shingle grit and fallen leaves to begin with, using an electrical blower along with a scoop to collect large leaf bundles.
For high quality benchmarks, following the full cleaning & clear of your home's roof, we proceed to the rain gutter, clearing leaves/twigs & debris from that utilizing specific tools like trowels and collecting equipment, we place all of this in baggage as we thoroughly clean the workspace, then, we are going to take on those sacks with us which means you don't need to deal with them
Right after the roofing and rain gutters are cleaned and cleared, we move onto inspecting the downpipes. We have got special equipment for the cleaning and clearing of these. Quite often obstructions could be undiscovered & unseen. We clear out these blockages for you personally.
When the work is complete, we will take pictures of it & send them an email to you personally.
You will also receive invoices and billsby e-mail so you can pay out by hard cash, safe email payment link, check, or bank transfer. If you like, you can also pay on the phone using a charge card.
You will get a call from us as soon as the work was completed to ensure you are content with all the work and also that the task was carried out to the highest standards which we guarantee.
Because we're perfectionists & carry out our cleaning to exacting benchmarks, we are more comfortable providing a 45-days no blockage warranty.
Should our work not meet and exceed your anticipations, we are going to show up at your house in Palm Springs to remedy the problem without any fuss.
