Our Standard Working Processes
Firstly, when you call us, you will be connected with one of our very own Citrus County centered despatchers, our gutter cleaning despatchers possess years of practical experience in the business and offer professional guidance and service.
We will take a look at your house using satellite images and having a short talk with you about the condition of your gutters and when these were last cleaned out.
Using this details, we will provide a set price invoice for cleaning your gutters and clearing your downspouts, and when possible, additionally cleaning the leaves and debris out of your roof.
You will receive a duplicate of this bid & full documentation by e-mail soon after the call, this confirms precisely what we're going to complete, when we will do it, and exactly how much it will cost
All of our tasks are performed quickly as a result of our experienced scheduling team who'll determine the very best route for the gutter cleaner to allow them to work out probably the most distance-efficient and time-efficient path. This will save traveling time and fuel so that we could pass along the value savings to the customers.
They're going to contact you 24 hours before your work is due to begin and they will provide you with an arrival time frame for our specialist to visit.
Be confident when this changes for any kind of reason you will be told before time, helping you save from waiting around for us, although a lot of of our jobs are performed when the client is not in the home
The cleaner will always introduce himself to you personally upon arrival, and if you've got time, we're going to walk across the residence along with you and you could indicate any troublesome areas.
We are going to take pictures of the major of the working spot prior to we start with the work.
The project starts at the roof, cleaning all of the remains of fallen leaves, dirt & stones. For this process, we utilize a blower as main tool, amongst the various other equipment we can mention scoops to collect huge bunches of fallen leaves
All of our gutter cleaning specialists work with highest benchmarks of cleanliness during the work. They will next commence clearing the gutters utilizing scooping tools and bag up as they clear out, which means no clutter is left on the floor to clear up later and have blow aside.
Right now, with the rain gutters all cleaned, we proceed to inspect the state of your downpipes, to find out if they're free of obstructions & 100 % clear, our company is fully equipped with the proper tools to remove obstacles that may be a problem for the water to move, also, we are capable of identify obstacles that will not be obvious or visible at first look
Once completed we take pictures of our carried out job and share all these with you by email.
Also by email message, we send our bills towards the service cost, for payments method, our company offers you different choices, as check, cash, bank transfer, or payment url via a secure email, additionally, you can utilize your phone to pay out by visa or mastercard
You will get a call from us following the job was concluded to ensure you are happy with all the work and also that the task was done to the very high standards which we guarantee.
In the event that you are not happy for any reason, we are going to happily revisit & remedy the matter.
At Ken's Gutters, we are perfectionists and are very happy to provide each client a 45-day guarantee.
