Our Typical Operating Procedures
Phone us and you'll be in touch with one of our neighborhood Hillsborough County despatchers that has plenty of experience and will also be able to provide professional assistance.
We will figure out together with you the last time your gutters were cleaned and cleared and using satellite images we will examine & view your household.
Using this information, we are going to give you a set price invoice to clean your gutters & clearing your downspouts, and when probable, additionally cleansing the leaves & clutter out of your roof.
You will receive a copy of the bid and complete documentation by e-mail soon after the phone call, this confirms exactly what we are going to undertake, when we are going to do it, and exactly how much it'll cost you
All our jobs are performed rapidly as a result of our experienced appointment scheduling team that will figure out the right route for the gutter cleaner so they can work out probably the most distance-efficient and time-efficient path. This will save traveling time and gas so that we can pass along the value savings to the clients.
Our gutter cleaning tech will contact you 24 hours prior to your work commence day and will inform you their arriving time.
If you are home when the gutter cleaning specialist arrives, he will introduces himself and ask you to walk across your property with him indicating any kind of major troublesome areas to take care of.
We will take pictures of the main working section just before begin with the work.
The roof is cleaned of dirt, shingle grit & fallen leaves to start with, utilizing an electric blower as well as a scoop to get together large leaf heaps.
When the roof structure clean and clear, we proceed to the rain gutter, eliminating fallen leaves & dirt with trowels and scooping devices, we bag up all this dirt as we clear away it, we don't leave it on the roof structure or drop it to the floor below - we work to the very best benchmarks of cleanliness
The next action is checking your downpipes & ensuring there are no clogs or obstructions. We utilize special equipment and tools to address blockages and then we could also discover obstructions which are not necessarily obvious on the outside.
Once the job is all done we take photographs of the job done and also will present these with you through email message. You will then be able to see the pre and post.
Additionally, you will receive by e-mail, a bill and receipt for the work carried out. There are various approaches to pay. You can pay by credit card on the phone if you wish or you can click the payment link in the email, by bank transfer, by check or by cash.
We generally contact our clients after conclusion of the work to make certain they are very pleased with the high standards we attempt to offer you.
At Ken's Gutters, we're perfectionists and so are happy to provide every customer a 45 day assurance.
In the event that you aren't pleased for any reason, we will happily revisit and remedy the matter.
