Precisely How Our Procedure Works
To start with, as soon as you make the first call, you will be connected with one of our dispatchers situated in Charlotte County. Our dispatchers have years of experience in gutter cleaning service and can give you the very best guidance & assistance.
We then will look at your residence utilizing satellite imagery and discuss with you when they were previously cleaned, as well as the condition of your gutters.
Using this data we will give you a price tailored to you to clean up your rain gutters and downspouts and when achievable we are going to clean up the leaves & clutter from your rooftop.
You will get a copy of the bid and complete documents by e-mail soon after the phone call, this confirms exactly what we are going to undertake, when we are going to do it, and how much it will cost
Our scheduling team who has the duty to make sure all of our tasks are carried out punctually, they are in charge of figuring out the right paths for our gutter cleaners so they can be present at the tasks within the most time and distance efficient route, conserving gasoline & time driving allows us to provide you with the greatest value.
They will call you 24 hours before your work is due to begin and they can provide you with an arrival time frame for our professional to attend.
Be assured that if for whatever reason this alters, you'll be informed beforehand, helping you save the wait, nevertheless, the most of our works are finished when the client isn't at-home.
The cleaner will introduce himself to you personally upon arrival, and if you have time, we are going to walk around the property along with you and you could mention any problem areas.
Before commencing on the cleaning, photos are taken of the key areas that will be worked on.
The project commences on the roof, cleaning up all of the remains of leaves, debris & gravel. To do this process, we use a blower as main tool, among the various other tools we could mention scoops to pick up huge heaps of fallen leaves
All our gutter cleaning specialists work with highest standards of cleanliness throughout the work. They're going to next start off clearing the gutters using scooping equipment & bag up as they clean up, which means absolutely no mess is left on the floor to clear up later or have blow away.
With all the gutters totally clear we proceed to the downpipes, checking that they're free and clear of obstructions, we carry tools and special equipment to get rid of any kind of obstructions that may be there, we could also detect blockages that may not be obvious at initial look.
Once the work is completed we will take photos of the work done and also will present these with you by email. You will subsequently be able to view the pre and post.
Additionally, you will receive by e-mail, an invoice and receipt for the work done. There are lots of approaches to pay off. You are able to pay by credit card on the phone if you want or you could click the payment link inside the email, by bank transfer, by check or by hard cash.
You will get a phone call from us as soon as the work was completed to make certain you are satisfied with all the work and that the task was done towards the high standards that we promise.
We will promise a 45-day no block, as we are certain that our job is going to be carried out towards the great standard.
Our service package features routine planned clearing of rain gutters & downspouts to keep your residence protected. We are going to visit 2-4 times each year based on your rain gutter style and rooftop type and also what types of trees are actually around your place.
