Our Typical Operating Procedures
Contact us and you'll be connected with one of our neighborhood Duval County despatchers who has got lots of practical experience and will be competent to provide expert assistance.
We make use of satellite imagery to assess your premises & discuss when your gutters were previously cleaned and what condition they're in at present.
A fixed price will be given to you for the cleaning up of your roof whenever possible & clearance & cleaning up of the rain gutters and downpipes all-around your home.
Following your call you will get an e-mail along with complete written documentation. We will confirm the price provided over the telephone and the bid, explaining the break-down of charge, precisely what job is going to be performed and when we will carry out the work.
Our scheduling staff who has got the responsibility to make certain all of our jobs are carried out quickly, they're in charge of figuring out the best paths for our gutter cleaners in order to attend the jobs within the most time and distance efficient path, conserving fuel and time driving allows us to provide you with the greatest value.
Our gutter cleaning technician will phone you 24 hours prior to your job start day and is going to inform you their arriving time.
The cleaning personal will, without exception, introduce himself to you, and if you are readily available, they are going to ask to you personally be guided all around the property & explain any problem he may detect.
Before commencing on the cleaning work, photos are taken of the important areas that'll be worked on.
The job begins at the roofing, cleaning up all the remains of leaves, dirt and stones. For this particular job, we make use of a blower as primary device, among the list of various other equipment we could point out shovels to pick up huge heaps of fallen leaves
For high quality benchmarks, following the full cleaning and clear of your roof, we proceed to the rain gutter, clearing fallen leaves and dirt from it using specific tools such as trowels and collecting tools, we place all of this in baggage as we clean the work area, then, we're going to take those bags along with us which means you don't have to deal with them
With the gutters totally clear we go to the downspouts, checking they are free and clear of blockages, we have tools and special equipment to get rid of any kind of obstructions that could be there, we can also detect blockages that may well not be obvious at first look.
Once the job is complete, we will take images of it and send them an email to you personally.
Additionally, you will receive by email, a receipt and invoice of the work done. There are many approaches to pay off. You could pay by card on the phone if you prefer or you may choose the payment url inside the email message, by bank transfer, by cheque or by hard cash.
As soon as all is done, we call our clients and get their thoughts and opinions of the work in order to be sure that the job was done as you expected and with the best quality we provide you with
Should you be unhappy with the work which has been completed, we will be sure to support and fix your concerns with no problem
Our service plan offers you routine planned cleaning up of rain gutters and downpipes to maintain the residence protected. We will visit 2-4 times each year depending on your rain gutter style & roof type in addition to what kinds of trees are actually around the home.
