How Our Process Works
Firstly, the minute you do make your very first call, you'll be connected to one of our very own dispatchers located in Hillsborough County. Our dispatchers have years of working experience in gutter cleaning and can give you the very best guidance & services.
We are going to figure out together with you the last time your rain gutters were cleaned and using satellite images we will examine & view your household.
Using this information we could give you a fixed-price charge for rain gutter and downspout cleaning as well as cleaning up any kind of dirt or leaves and twigs from the rooftop.
You will receive a duplicate of this bid & complete records by email immediately following the phone call, this shows precisely what we're going to complete, when we will perform it, and exactly how much it'll cost you
Our appointment scheduling staff who has the responsibility to make sure that our tasks are carried out quickly, they will be in command of working out the ideal paths for our gutter cleaners so they can be present at the tasks within the most time and distance efficient route, saving gas & time driving permits us to provide you with the greatest value.
They're going to call you 24 hours before your work is due to start and they'll provide you an arrival time frame for our professional to attend.
The cleaning service professional will always, with no exception, introduce himself to you personally, so if you're available, they will request to you be taken all around the property or home & explain any problem he could spot.
Prior to the start of the project we will take photos of your gutters as well as roof structure and of the task going to be done.
The roofing is cleaned of debris, roofing shingle grit and leaves first of all, utilizing an electrical blower along with a scoop to get together big leaf heaps.
For quality standards, following the full cleaning and clear of your roof, we go to the rain gutter, removing leaves and debris from it using tools like trowels & collecting tools, we put all of this in bags as we clean the workspace, next, we are going to take on those bags with us so you do not have to take care of them
The next stage is checking your downspouts & ensuring there aren't any clogs or obstructions. We use specialized equipment and tools to address blockages and we could also locate obstructions that are not necessarily visible initially.
As soon as the work is complete, we will take pictures of it and then email them to you.
We also give our receipts & invoices through email and you may opt to pay us by check, bank transfer, cash, or settlement link in safe email, - you might also pay off by credit card over the telephone if you prefer
When all work is finished, we call up our clients and check out their thoughts and opinions of the work in order to ensure that the task was carried out as you expected and with the best quality we provide you with
Should our job not fulfill & surpass your anticipations, we are going to attend your property in Oredain to remedy the problem with no fuss.
At Ken's Gutters, we're perfectionists and therefore are happy to provide each customer a 45 day warranty.
Our service plan delivers frequent planned cleaning up of rain gutters and downspouts to keep your residence protected. We are going to visit 2 to 4 times a year according to your rain gutter style & rooftop type as well as what types of trees are bordering the house.
