Our Process
Our Polk County based despatchers have got many years of practical experience and they're going to provide expert support and services right from the moment you contact us.
We are going to take a look at your home using satellite imagery and having a short discussion with you about the condition of your rain gutters and when they were previously cleaned.
With this particular details we can offer you a fixed-price charge for gutter & downspout cleaning as well as cleaning any dirt or leaves off the rooftop.
You will get a duplicate of the bid & complete records by e-mail immediately following the phone call, this shows precisely what we're going to carry out, when we will do it, and just how much it will cost
Our tasks are completed punctually thanks to our experienced scheduling team who will discover the best route for our gutter cleaner to enable them to work out the most distance-efficient and time-efficient path. This will save traveling time and gas so that we can pass on the cost savings to the customers.
You will get a telephone call 24 hours before the scheduled task to give you a window of arrival when the professional is going to be there.
Be confident that when for whatever reason this changes, you'll be notified beforehand, saving you the wait, however, the most of our jobs are finished when the customer is not in the house.
If you are home once the rain gutter cleaning specialist arrives, he's going to introduces himself as well as ask you to walk all around the residence with him discussing any kind of critical problem areas to deal with.
Before the start of the project we will take pictures of the gutters and also roof structure and of the task about to be carried out.
We start out with the roofing, cleaning up it down of debris, leaves and shingle grit, we utilize a blower to accomplish this, and also utilize scoops to pick up big heaps of fallen leaves.
When the roof is cleaned, we're going to take out dirt & leaves from your rain gutter using scooping tools and trowels. All of the debris is neatly packaged up while we do the job. Absolutely nothing gets thrown on the ground or left on the rooftop.
Our next stage is checking out your downpipes & making sure there are no clogs or obstructions. We utilize special equipment to address obstructions and we can also find blockages which aren't always noticeable at first glance.
We will send an email with photos of all of the spaces which were cleaned out after the job is concluded.
You will also get by email, a bill and invoice for the work carried out. There are various approaches to pay. You are able to pay by credit card on the phone if you wish or you can click the payment url in the email, by bank transfer, by cheque or by hard cash.
We call up all of our customers following the work has been carried out to make certain that job was completed towards the high benchmarks expected from us
If you're not happy with the work that's been carried out, we are going to be sure to support & address your concerns with no hassle
Our service plan delivers regular planned cleaning of gutters & downspouts to maintain your household protected. We're going to visit 2 to 4 times a year based on your gutter style and rooftop type in addition to what types of trees are near your household.
