How Our Process Works
Our Lake County based despatchers have got many years of practical experience and they'll provide professional help & assistance right from the minute you call up.
We are going to determine together with you the last time your gutters were cleaned and utilizing satellite images we can look at & access your home.
Using this information we can provide you with a fixed-price charge for rain gutter and downpipe cleaning and also cleaning any kind of dirt or perhaps leaves and twigs from the roof structure.
You will get a copy of the bid & full records by email soon after the call, this confirms exactly what we're going to complete, when we will do it, and how much it will cost you
Our scheduling staff who has the obligation to make sure that all our jobs are done punctually, they will be in command of figuring out the right routes for our gutter cleaners in order to attend the jobs in the most time and distance-efficient route, conserving gasoline and time driving allows us to give you the best value.
Our team will phone you 24 hours before the cleaning services commence the job and can give you an time space for the professional team appears, although a lot of our tasks are done when the customer is not in the house
Rest assured when this changes for any reason you will be told well before time, helping you save from waiting for us, although a lot of of our work is done when the client is not at-home
Immediately after arrival the cleaner will introduce himself to you personally &, when you are home and also have the time, walk across the property or home with you to tell you troublesome areas.
Before we begin, we just take photos of all the major places we will be doing work in.
The roof is cleaned out of dirt, shingle grit & fallen leaves to start with, utilizing an electric blower plus a scoop to collect large leaf heaps.
For top notch standards, after the complete cleaning and clear of your roof, we turn to the rain gutter, cleaning leaves and dirt from that using tools such as trowels and collecting equipment, we put all of this in baggage since we clean the work area, next, we're going to take those bags with us so you don't have to deal with them
The next action is checking your downspouts & ensuring there are no clogs or blockages. We make use of special equipment to handle blockages and we could also discover obstructions which aren't always noticeable on the outside.
We are going to send you an e-mail with photos of all the spaces that have been cleaned after the job is finished.
Also by e-mail, we deliver our bills for the service charge, for payments procedure, our company offers you diverse options, as hard cash, check, bank transfer, or payment link via a risk-free email, also, you can use your cell phone to pay by visa or mastercard
When all is completed, we contact our customers and check their thoughts and opinions of the work in order to make sure that the task was done as expected and with the high quality our company offers
If you're unhappy with the work that's been carried out, we will be sure to support & fix your issues with no hassle
Because our top notch work and have very high standards on cleaning, we are able to provide you with a 45 days guarantee of no blockages
