Our Procedure
Firstly, when you contact us, you will be in touch with one of our very own Lake County based despatchers, our gutter cleaning despatchers have many years of practical experience in the business and offer professional support & services.
Then we will look at your house employing satellite images and check with you when they were previously cleaned, as well as the condition of the gutters.
Using this data, we are going to provide you with a set price bill to clean your gutters and clearing the downspouts, and when possible, additionally cleansing the leaves & debris from your rooftop.
You will get a copy of this bid and full documents by email soon after the call, this shows precisely what we're going to do, when we are going to do it, and just how much it'll cost you
Our tasks are done punctually as a result of our experienced scheduling team that will find out the ideal route for our gutter cleaner so they can work the most distance-efficient and time-efficient route. This saves traveling time & gas so we could pass along the value savings to the customers.
They're going to contact you 24 hours before your work is due to begin and they'll give you an arrival time frame for our tech to visit.
If this should change, you will be informed upfront so that you don't have to wait around for. A lot of our tasks are done without the need of the client staying at residence too.
The cleaner will introduce himself to you on planned arrival, and if you've got time, we are going to walk around the residence together with you and you may indicate any trouble spots.
Right before we start, we just take photographs of all the key areas we will be doing work in.
The job starts at the roof structure, clearing all of the remains of leaves, dust & gravel. For this task, we use a blower as main device, among the various other tools we can point out shovels to collect large heaps of fallen leaves
For top notch standards, after the full cleaning & clear of your homes roof, we turn to the gutter, clearing leaves and dirt from it utilizing tools such as trowels & collecting equipment, we place all of this in baggage as we clean the work area, next, we're going to take those bags along with us which means you do not need to deal with them
After the roofing & gutters are cleaned & cleared, we move onto checking the downpipes. We have specialized equipment to utilize for the cleaning & clearing of these. Quite often obstructions can be undetectable & hidden. We clear out these obstructions for you personally.
We will send you an e-mail with photos of all the spots that were cleaned after the work is concluded.
You will also receive bills & invoicesby e-mail so that you can pay by cash, secure e-mail payment link, bank transfer, or check. If you prefer, you can also pay over the phone with a visa or mastercard.
You will get a call from us right after the job has been concluded to ensure you are pleased with the work and that the task was done to the very high standards which we promise.
In the event that you are disappointed with all the work that's been done, we will be sure to support and resolve your concerns with no hassle
Because we are perfectionists and conduct our cleaning to accurate standards, we're comfortable providing a 45 day no blockage guarantee.
Our service plan provides regular planned clearing of gutters & downspouts to help keep your home protected. We will visit 2-4 times every year according to your gutter layout and roof structure type as well as what sorts of trees are near your place.
