Our Typical Working Processes
Our Highlands County centered despatchers possess many years of experience and they'll deliver professional support and assistance from the minute you call up.
We will examine your home utilizing satellite images and having a brief conversation together with you relating to the condition of the gutters and information on when they were last cleaned out.
By using this details, we're going to provide you with a set price invoice to clean your gutters & clearing your downspouts, and when probable, additionally cleansing the leaves and clutter from your roof.
Following the telephone call you will receive an email with full written paperwork. We will affirm the price given over the phone and the bid, detailing the break-down of cost, what job is going to be performed and when we can carry out the job.
All our jobs are performed rapidly as a result of our knowledgeable scheduling staff who'll find out the right route for our gutter cleaner so they can work the most distance-efficient and time-efficient path. This saves driving time and fuel so we could pass on the cost savings to the customers.
Our team will contact you 24 hours prior to the cleaning services commence the work and will give you an time space for the professional team appears, although many of our tasks are carried out when the customer is not home
When this should change, you'll be informed ahead of time so you don't need to wait around for. A lot of our jobs are performed without the client staying at residence too.
The cleaning personal will, without exception, introduce himself to you, and if you are readily available, they are going to ask to you personally be guided around the residence and express any problem he could spot.
Before the beginning of the work we take pictures of the gutters as well as roof and of the task about to be handled.
The project starts on the roof, cleaning up all the remains of fallen leaves, dirt & stones. For this particular job, we use a blower as key tool, among the list of other tools we could point out scoops to collect large bunches of fallen leaves
With the roof clean & clear, we go to the gutter, getting rid of fallen leaves & debris with trowels and scooping devices, we bag up all this rubble once we clear it, we don't leave it on your roofing or dump it to the ground underneath - we get the job done to the top standards of cleanliness
Right now, with all the rain gutters all cleaned out, we proceed to examine the state of the downpipes, to find out if they're totally free of obstructions and 100 % clear, our staff is well equipped with the right tools to eliminate obstructions that could be a problem for the rain water to move, additionally, we're able to locate obstructions that may well not be obvious or visible at the initial look
Once the job is complete, we take images of it and send them an email to you.
You will additionally receive invoicesby e-mail so that you can pay out by cash, safe e-mail payment link, check, or bank transfer. If you prefer, you can also pay over the phone using a card.
We generally call up our consumers following conclusion of the job to make sure they are happy with the very high standards we strive to offer you.
Should you be unhappy with all the work that has been undertaken, we're going to make sure to support and address your grievances with no hassle
At Ken's Gutters, we are perfectionists and therefore are happy to offer each and every customer a 45 day assurance.
