Our Typical Operating Procedures
First of all, whenever you call us, you'll be in touch with one of our very own Hillsborough County based despatchers, our rain gutter cleaning despatchers possess many years of working experience in the business and provide professional help & assistance.
We are going to figure out with you the last time your gutters were cleaned and cleared and utilizing satellite imagery we are able to examine and access your property.
By using this data, we will provide you with a fixed price invoice to clean your rain gutters and clearing the downspouts, and when possible, additionally cleaning the leaves and clutter from the roofing.
You will get your own copy of the quote by email to confirm exactly what we plan to do, when we can do it and just how much it will cost.
Our appointment scheduling team who has the responsibility to make sure all of our tasks are completed immediately, they happen to be responsible for figuring out the best routes for our gutter cleaners so they can be present at the tasks in the most time & distance-efficient route, saving gas and time driving permits us to give you the greatest value.
You will receive a call 24 hours before the scheduled task to provide you a window of arriving time when the tech is going to be there.
The cleaning specialist will always introduce himself to you personally on planned arrival, and when you've got time, we will walk across the residence together with you and you can discuss any problem areas.
Before the start of the work we will take pictures of your gutters and also roofing and of the work going to be handled.
The work commences at the roof, cleaning up all of the remains of fallen leaves, dirt and gravel. For this particular task, we use a blower as key device, among the various other equipment we can point out scoops to collect large bunches of fallen leaves
When the roof thoroughly clean and clear, we proceed to the rain gutter, taking away leaves/twigs & dirt with trowels and scooping tools, we bag up all of this dirt when we clean up it, we don't let it sit on your roof or put it to the ground beneath - we do the job to the top standards of cleaning
Right now, with the gutters all cleaned, we turn to examine the condition of the downspouts, to find out if they are clear of obstructions & full clear, our staff is well-equipped with the appropriate tools to remove blockages that can be a problem for the water to flow, additionally, we're capable of identify obstructions that will not be apparent or visible at first look
As soon as the job is all done we will take photos of all of the job done and also will present all these with you by email message. You will then be able to observe the before and after.
You will also receive billsby email so you can pay by hard cash, secure e-mail payment url, bank transfer, or check. If you like, you can also pay over the telephone with a credit card.
We call up our clients right after the work has been completed to make sure that the task was completed to the high standards anticipated of us
We are going to revisit to your residence, with no fuss, and fix any kind of concerns when we have not surpassed your anticipations.
Our service package features frequent scheduled cleaning up of gutters and downspouts to keep your household protected. We are going to visit 2-4 times every year based upon your rain gutter style & roof structure type in addition to what types of trees are near your household.
