Our Procedure
To start with, once you call us, you'll be in touch with one of our very own Indian River County centered despatchers, our rain gutter cleaning despatchers have got many years of experience in the business and offer expert support and services.
We're going to take a look at your home using satellite imagery and having a brief talk with you relating to the condition of the gutters and details on when they were previously cleaned out.
A fixed price will then be presented to you personally for the cleaning up of your roof whenever possible and clearance & cleaning up of the gutters & downspouts all-around your property.
Following the phone call you will receive an email with full written documents. We will affirm the price given over the phone along with the bid, detailing the break-down of cost, what job will be performed and when we can do the job.
Our appointment scheduling team who has the obligation to ensure all our tasks are carried out promptly, they're responsible for figuring out the right paths for our gutter cleaners to enable them to show up at the jobs within the most time and distance efficient route, conserving gas and time driving allows us to provide you with the best value.
The team will phone you 24 hours prior to the cleaning services commence the job and can provide you a time gap for our technician team appears, although many of our jobs are carried out when the customer isn't in the house
Be confident if this alters for whatever reason you're going to be informed before time, helping you save from waiting around for us, although a lot of of our jobs are done when the customer isn't at-home
Immediately after arrival the cleaner is going to introduce himself to you and, if you are home and also have the time, walk around the property or home together with you to show you trouble spots.
We are going to take photos of the major of the working spot just before start with the work.
We start with the roofing, clearing it down of leaves, debris and roofing shingle grit, we use a blower to get this done, and also make use of shovels to grab big heaps of fallen leaves.
Once the rooftop is cleaned out, we are going to get rid of dirt and fallen leaves from your gutter utilizing scooping tools and trowels. All the debris is nicely bagged up as we do the job. Absolutely nothing gets thrown on to the floor or left behind on the rooftop.
With all the gutters totally clear we go to the downspouts, checking that they're free and clear of obstructions, we carry tools & special equipment to get rid of any kind of obstructions that may be there, we could also discover obstructions that may not be noticeable at initial look.
Once complete we take pictures of our completed work and share all these with you by email message.
Additionally, you will receive billsby e-mail so that you can pay by hard cash, safe email payment link, bank transfer, or check. If you prefer, you could also pay on the phone with a visa or mastercard.
Once all work is finished, we call our customers and get their opinion of the work to make sure that the job was done as expected and with the top quality we offer
We will guarantee a 45-days no block, as we know our work is going to be completed to the top notch standard.
