Gutter Cleaners in Olde Colony, Mount Dora

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Our Standard Operating Processes

1. Call us and you will be connected with one of our neighborhood Lake County despatchers who has plenty of experience and will also be able to offer skilled assistance.
2. We're going to take a look at your residence using satellite images and having a brief conversation together with you relating to the condition of your rain gutters and details on when these were previously cleaned.
3. Using this details we will provide you with a price customized to you to clean out your gutters and downpipes and if feasible we will clean the leaves and debris out of your rooftop.
4. You receive your own personal copy of the quote by email to validate exactly what we intend to do, exactly when we can do it and exactly how much it's going to cost.
5. Our scheduling team who has the obligation to make certain our tasks are completed immediately, they will be responsible for working out the very best paths for our gutter cleaners to allow them to attend the tasks in the most time and distance-efficient route, conserving gas and time driving permits us to give you the greatest value.
6. Our team is going to contact you 24 hours prior to the cleaning service start off the work and can provide you with an time gap for our technician team appears, although a lot of our jobs are performed when the client isn't in the home
7. Be confident if this alters for whatever reason you'll be informed before time, helping you save from waiting for us, although many of our jobs are completed when the client isn't at-home
8. If you are home when the rain gutter cleaning specialist arrives, he will introduces himself as well as request you to walk around the residence with him indicating any critical problem areas to take care of.
9. We are going to take photographs of the major of the working area before we begin with the task.
10. We start with the roof, cleaning it down of debris, leaves and shingle grit, we make use of a blower to perform this, as well as utilize scoops to pick up big heaps of leaves.
11. For top notch standards, right after the full cleaning and clear of the roof, we go to the gutter, removing leaves/twigs and dirt from that utilizing specific tools like trowels and collection tools, we place all of this in baggage as we clean up the work area, after that, we're going to carry those sacks along with us which means you aren't required to take care of them
12. With the gutters all clear we move to the downspouts, examining that they're free and also clear of blockages, we carry tools & special equipment to remove any blockages that may be there, we will also detect blockages that may well not be visible at initial look.
13. Once the job is completed we take photographs of all the work done and will share these with you by e-mail. You will subsequently be able to observe the before and after.
14. You will also receive by email, a receipt & invoice of the work done. There are several ways to pay. You are able to pay by credit card over the telephone if you want or you can choose the payment url in the email message, by bank transfer, by check or by hard cash.
15. When all work is finished, we call our clients and check their thoughts and opinions of the work to make certain that the job was done as expected and with the top quality we offer

If you're not happy with the work which has been undertaken, we're going to make sure to support and correct your complaints with no hassle

Simply because we are perfectionists & conduct our cleaning to exacting benchmarks, we're comfortable giving a 45-day no block assurance.