Our Process
To start with, as soon as you make the first call, you will end up connected with one of our very own dispatchers situated in Lake County. Our dispatchers have got several years of practical experience in gutter cleaning service and can give you the best guidance and services.
We will figure out with you the last time your rain gutters were cleaned and utilizing satellite pictures we are able to look at and access your property.
By using this details we're going to provide a price personalized for your requirements to clean your rain gutters & downpipes and if possible we are going to clear the leaves & clutter out of your roofing.
Following the telephone call you will get an email along with complete written documentation. We're going to confirm the cost given over the phone and the bid, describing the break-down of charge, precisely what work is going to be undertaken and when we will carry out the job.
Our appointment scheduling staff who has the obligation to make certain all our tasks are carried out quickly, they happen to be responsible for working out the right routes for our gutter cleaners in order to attend the tasks within the most time and distance-efficient path, conserving gasoline and time driving allows us to provide you with the greatest value.
Our gutter cleaning tech will phone you 24 hours prior to your job commence day and is going to tell you their arrival time.
When this should change, you'll be informed beforehand so that you don't have to wait around. A lot of our tasks are completed without the client staying at house too.
The cleaning service personal will always, with no exception, introduce himself to you personally, so if you're available, they are going to request to you be guided around the residence & explain any problem he may detect.
Before starting on the cleaning work, photos are taken of your main areas that'll be worked on.
We will then initially utilize the foliage blower to clean up debris & fallen leaves from the roof so all this cleared before cleaning the gutters. All leaves are going to be picked up with the scoops & parcelled up.
With all the roofing thoroughly clean and clear, we move to the rain gutter, getting rid of fallen leaves and dirt with trowels and scooping tools, we bag up all of this clutter when we clean up it, we don't let it stay on your roof structure or dump it to the ground below - we work to the highest benchmarks of cleaning
The next action is looking at your downspouts & making certain there aren't any clogs or blockages. We employ specialized equipment to deal with obstructions and then we could also find obstructions that are not necessarily obvious at first glance.
We're going to send you an e-mail with photographs of all the locations that were cleaned and cleared as soon as the job is concluded.
Additionally, you will get invoicesby email so that you can pay out by cash, safe e-mail payment link, bank transfer, or check. If you like, you can also pay over the phone with a card.
We always get in touch with our clients following conclusion of the work to ensure they are satisfied with the high benchmarks we work tirelessly to offer.
In the event you are disappointed with all the work that's been carried out, we're going to make sure to support and resolve your concerns with no problem
Our service plan features regular scheduled cleaning up of rain gutters & downpipes to maintain your residence protected. We are going to visit 2, 3 or 4 times a year according to your rain gutter layout and roof structure type in addition to what sorts of trees are actually near your household.
