Exactly How Our Process Works
First of all, when you call us, you will be connected with one of our very own Hillsborough County centered despatchers, our gutter cleaning despatchers have got many years of practical experience in the business and offer expert support & services.
We use satellite imagery to examine your premises & speak about when your gutters were last cleaned out as well as what condition they are in currently.
By using this information, we're going to give you a fixed price bill for cleaning your gutters and clearing your downpipes, and when probable, additionally cleaning the leaves & rubble out of your roofing.
You get your own copy of the price quote by e-mail to validate precisely what we intend to do, exactly when we can do it & exactly how much it will cost.
We've got a team specialized on schedules & timelines, they will ensure that our work are carried out promptly, they are responsible of the paths the gutter cleaners take on, so, their role is find the very best route to the needed places to avoid wasting time & use the most efficient route, with this, not only gas cost is actually saved but gives to you effective cost.
They will contact you 24 hours just before your work is due to start and they'll give you an arrival window for our professional to attend.
Often our work is finished whilst the customer has gone out since we are just working on the outdoors of the house. However if you are remaining in for us we're going to contact you if for any reason if the timing varies.
Immediately after arrival the cleaner will introduce himself to you personally and, when you're home and also have the time, walk all around the property together with you to tell you trouble spots.
We're going to take photographs of the major of the working area before begin with the work.
The project starts on the roof structure, clearing all of the remains of leaves, dirt and gravel. For this task, we use a blower as main device, amongst the other tools we could mention scoops to pick up large bundles of fallen leaves
For superior quality standards, after the complete cleaning & clear of the roof, we go to the gutter, removing leaves/twigs and debris from that utilizing specific tools like trowels and collection tools, we place all of this in baggage since we clean up the work area, after that, we're going to take on those bags along with us so you do not have to deal with them
With all the gutters totally clear we go to the downspouts, checking that they're totally free and also clear of obstructions, we bring tools & special equipment to get rid of any kind of blockages that might be there, we can also identify blockages that might not be visible at initial look.
When the work is all done we will take pictures of the job done and also will present all these with you through e-mail. You will subsequently be able to view the pre and post.
Additionally by email message, we send our invoices towards the service cost, for payments method, our company offers you several options, as hard cash, cheque, bank transfer, or payment url through a risk-free email, additionally, you may use your mobile phone to pay out by visa or mastercard
You will receive a call from us soon after the job was finished to make certain you are content with the work and that the task was finished towards the high standards that we promise.
In the event that you are not delighted for any reason, we are going to gladly revisit & fix the problem.
At Ken's Gutters, we're perfectionists and therefore are happy to provide each customer a 45 day assurance.
