Our Typical Operating Processes
To begin with, the moment you do make the first call, you will end up connected with one of our dispatchers located within Lake County. Our dispatchers have many years of practical experience in gutter cleaning service and will provide you with the best guidance and services.
We are going to measure your house using satellite imagery and having a brief conversation with you relating to the condition of the gutters and details on when they were last cleaned out.
Using this information we will give you a price customized for your requirements to clean out your rain gutters and downpipes and if possible we are going to clean the leaves & clutter from the roof structure.
You will receive a copy of the bid with all the documentation towards the end of the call and this would validate exactly what we are going to undertake, when we are gonna get it done & exactly how much it will cost you.
All our jobs are performed immediately because of our knowledgeable scheduling team who will identify the very best route for the gutter cleaner to allow them to work the most distance-efficient and time-efficient path. This will save traveling time & fuel so that we can pass along the value savings to the clients.
Our gutter cleaning professional will phone you 24 hours before your job commence day and is going to inform you their arriving time.
Immediately after arrival the cleaning specialist will introduce himself to you personally &, when you are home and have the time, walk around the property or home with you to tell you trouble spots.
We are going to take pictures of the key working section just before we commence with the job.
We will then first utilize the foliage blower to clean up dirt and fallen leaves from your roof so all this cleared before cleaning the gutters. All fallen leaves are going to be picked up with the shovels and packaged up.
All our gutter cleaners work with very high benchmarks of cleanliness throughout the job. They are going to next begin cleaning the rain gutters using scooping equipment and bag up as they clean up, meaning absolutely no mess is left behind on the floor to remove later and have blow away.
Right now, with all the gutters totally cleaned, we proceed to inspect the condition of the downpipes, to determine if they're free of obstructions and full clear, our team is fully equipped with the right tools to remove obstructions that could be a problem for the water to move, also, we are capable of locate obstacles that won't be noticeable or visible at first look
As soon as the job is complete, we will take images of it and then send them an email to you personally.
You will also get invoicesby email so you can pay off by hard cash, safe email payment link, check, or bank transfer. If you prefer, you can also pay on the phone with a charge card.
You will get a call from our company right after work was concluded to make certain you are pleased with all the work and that the task was completed towards the high standards that we promise.
Should our work not satisfy & surpass your expectations, we will attend your house in Oakwood Estates to remedy the issue without any kind of hassle.
At Ken's Gutters, we're perfectionists and so are pleased to give each and every customer a 45-days warranty.
Our service package offers you regular planned clearing of rain gutters and downpipes to keep your house protected. We are going to visit 2 to 4 times each year depending on your gutter style and roof type and also what types of trees are actually around your residence.
