How Our Procedure Works
Firstly, when you contact us, you'll be in touch with one of our very own Hillsborough County based despatchers, our gutter cleaning despatchers have several years of experience in the business and offer professional help and assistance.
We will assess your house utilizing satellite imagery and having a brief discussion together with you on the condition of your rain gutters and when they were previously cleaned out.
By using this details, we will provide a set price invoice for cleaning your rain gutters & clearing the downpipes, and when probable, additionally cleansing the leaves & debris out of your roof structure.
You will get a copy of this bid & complete documentation by email soon after the call, this shows precisely what we will complete, when we will do it, and exactly how much it will cost you
We have a staff specialized on work schedules & timeframes, they make certain that our work are carried out promptly, they are accountable of the routes the gutter cleaners take on, so, their task is find the right route to the needed places to save lots of time and use the most efficient route, in this way, not just fuel cost is actually saved but provides to you effective cost.
You will receive a telephone call 24 hours ahead of the scheduled job to give you a window of arriving time when the professional is going to be there.
Quite often our jobs are done whilst the customer has gone out since we are just working on the outside of your home. But if you are staying in for us we are going to phone you if for any reason if the timing varies.
The cleaner will introduce himself to you upon planned arrival, and if you've got time, we are going to walk around your residence along with you and you can indicate any problem areas.
Before starting on the cleaning, photographs are taken of the key areas that'll be worked on.
The work commences on the roof structure, cleaning all the remains of leaves, debris & stones. For this particular task, we utilize a blower as primary device, among the list of other tools we could mention shovels to collect huge heaps of leaves
As soon as the roofing is cleaned out, we are going to take out debris & leaves from your rain gutter using scooping tools & trowels. All of the debris is nicely bagged up while we work. Absolutely nothing gets thrown on the ground or left behind on the roofing.
With the gutters all clear we go to the downpipes, checking they are totally free and also clear of blockages, we carry tools & special equipment to get rid of any kind of obstructions that may be there, we can also discover blockages that may not be noticeable at initial look.
We will send an e-mail with photographs of all of the areas that were cleaned out as soon as the work is done.
Also by email message, we send our bills for the service cost, for payments process, we offer you various options, as check, cash, bank transfer, or payment url through a risk-free e-mail, additionally, you might use your phone to pay by credit card
We generally contact our customers after completion of the work to make certain they are pleased with the very high standards we work tirelessly to provide.
If you aren't pleased for any reason, we will happily come back and remedy the issue.
At Ken's Gutters, we are perfectionists and therefore are very happy to give every client a 45 day assurance.
