Exactly How Our Process Works
First off, the moment you make your very first call, you'll be connected with one of our very own dispatchers situated in Polk County. Our dispatchers possess many years of working experience in gutter cleaning and will provide you with the very best help and assistance.
We are going to establish with you the previous time your rain gutters were cleaned and cleared and using satellite pictures we can examine & access your home.
A set price will then be provided to you personally for the cleaning of your roofing when possible and clearance and cleaning of the rain gutters and downspouts all-around the home.
You will get a copy of the bid & complete documents by email immediately following the call, this shows just what we will carry out, when we will perform it, and just how much it will cost
We have a staff specialized on schedules & timeframes, they will ensure that our work are executed punctually, they are accountable of the paths the gutter cleaners take, so, their role is find the right route to the necessary locations to save time and use the best route, in this way, not just gas cost is saved but gives to you efficient cost.
You will receive a phone call 24 hours ahead of the scheduled job to provide you with a window of arrival when the professional will be there.
If you are home once the gutter cleaning specialist arrives, he's going to introduces himself and ask you to walk all around the residence with him pointing out any kind of major troublesome areas to handle.
Before we start off, we take photos of all of the major areas we are going to be working in.
The work starts on the roofing, clearing all the remains of fallen leaves, debris and tiny rocks. To do this job, we make use of a blower as primary device, among the various other tools we could mention shovels to collect large bunches of fallen leaves
Our gutter cleaning specialists do the job with very high standards of cleanliness all through the work. They are going to next begin clearing the rain gutters utilizing scooping equipment & bag up as they clean up, which means no clutter is left behind on the floor to remove later and have blow aside.
Our next action is checking out your downpipes & making sure there are no clogs or obstructions. We utilize special tools and equipment to take care of obstructions and we could also locate blockages which are not necessarily noticeable on the outside.
After the work is all done we take photographs of all of the job done and also will share these with you through email message. You will then be able to observe the pre and post.
You will also receive receipts & invoicesby email so you can pay by cash, safe email payment link, bank transfer, or check. If you like, you can also pay over the phone with a card.
We generally contact our customers after completion of the work to ensure they are very pleased with the very high standards we attempt to provide.
If you aren't pleased for whatever reason, we will happily revisit and remedy the problem.
At Ken's Gutters, we're perfectionists and so are happy to give every customer a 45-day guarantee.
