Our Procedure
Firstly, once you contact us, you'll be connected with one of our Columbia County based despatchers, our gutter cleaning despatchers possess several years of working experience in the industry and give expert guidance and services.
We're going to examine your house using satellite images and having a short conversation together with you relating to the condition of your gutters and details on when these were previously cleaned.
Using this information, we are going to provide you with a fixed price bill for cleaning your rain gutters & clearing your downspouts, and when probable, additionally cleansing the leaves & debris from the roof.
You will get a duplicate of the bid with all of the documentation towards the end of the call and this would confirm exactly what we're going to perform, when we are gonna do it & just how much it will cost.
We have a team specialized on schedules and timeframes, they will make certain that our work are done punctually, they are responsible of the routes the gutter cleaners take on, so, their job is find the very best path to the necessary places in order to save time & take the most efficient route, by doing this, not just gas cost is actually saved but provides to you personally efficient cost.
Our team will contact you 24 hours prior to the cleaning service commence the job and can provide you with a time gap for the technician team appears, although many of our jobs are completed when the customer isn't in the house
The cleaning professional will, without exception, introduce himself to you personally, so if you're available, they're going to ask to you be guided across the property & describe any problem that he may spot.
We are going to take photographs of the major of the working area before we start with the work.
We will then first utilize the leaf blower to clean up dirt and fallen leaves from your roof so all this cleared just before cleaning the rain gutters. All fallen leaves will be collected with the scoops & bagged up.
With all the roofing thoroughly clean & clear, we move to the gutter, taking away leaves & debris with trowels & scooping devices, we bag up all of this clutter when we clean up it, we don't let it sit on the roof or drop it to the floor below - we do the job to the highest benchmarks of cleanliness
Our next action is looking at your downpipes & making sure there aren't any clogs or blockages. We make use of specialized tools and equipment to take care of obstructions and then we can also locate blockages that aren't always obvious at first glance.
After the work is all done we take pictures of all the job done and will share all these with you by email. You will then be able to see the before and after.
Furthermore, we issue our receipts & invoices by email and you could elect to pay us by cheque, bank transfer, cash, or settlement link in secure email, - you may also pay by visa or mastercard on the telephone if you like
You will receive a phone call from our company following the job was finished to make sure you are satisfied with all the work and that the task was done towards the very high standards that we promise.
At Ken's Gutters, we're perfectionists and so are pleased to offer each customer a 45-days warranty.
Should our work not really meet up with & exceed your expectations, we will attend your house in NW Brown RD to treat the problem without any kind of hassle.
Our service plan offers you regular planned cleaning of gutters & downspouts to maintain the residence protected. We're going to visit 2 to 4 times a year according to your gutter style & roof type in addition to what sorts of trees are actually near the house.
