Our Standard Operating Procedures
Our Polk County based despatchers have years of working experience and they will offer expert support and assistance right from the moment you contact us.
We use satellite imagery to evaluate your house and speak about when your rain gutters were previously cleaned as well as what condition they are in currently.
A fixed price will then be given to you for the cleaning of the roofing whenever possible & clearance and cleaning up of your rain gutters and downspouts all-around the home.
You will get your own personal copy of this price quote by email to confirm exactly what we plan to do, exactly when we can perform it and exactly how much it will cost.
Our appointment scheduling team will have previously worked the right route for our cleaners, so that they can reach the job promptly and most cost efficient which will permits us to provide you with the perfect service and very best value saving on gasoline and time.
Our gutter cleaning tech will phone you 24 hours prior to your job start day and is going to inform you their arrival time.
Often our work is performed whilst the client has gone out since we are only working on the outside of the property. However if you are remaining in for our team we will call you if for whatever reason if the timing changes.
Upon arrival the cleaning specialist is going to introduce himself to you and, if you are home and also have the time, walk across the property together with you to let you know the problem areas.
Prior to the beginning of the job we take pictures of the rain gutters as well as roofing and of the work going to be handled.
The roof is cleaned out of dirt, roofing shingle grit & fallen leaves to start with, utilizing an electrical blower and a scoop to get together large leaf bundles.
For high quality standards, following the complete cleaning & clear of your home's rooftop, we turn to the rain gutter, clearing fallen leaves and dirt from it utilizing tools like trowels & collecting tools, we put all of this in bags as we clean the work area, and then, we will take those sacks along with us this means you don't need to take care of them
Right after the roofing & rain gutters are cleaned and cleared, we proceed inspecting the downpipes. We've got specialized tools to utilize for the cleaning & clearing up of them. Frequently obstructions could be undetectable & hidden. We clear these blockages for you personally.
When complete we take photographs of the carried out job and show all those with you by e-mail.
Additionally, you will receive by email, a bill and receipt for the work performed. There are several ways to pay. You can pay by credit card on the phone if you prefer or you can choose the payment url within the e-mail, by bank transfer, by check or by cash.
When all work is completed, we call up our customers and always check their thoughts and opinions of the work in order to make sure that the task was finished as you expected and with the top quality we offer
We're going to guarantee a 45-days no blockage, as we are certain that our job will be performed to the excellent standard.
