Our Standard Operating Processes
Our Lake County based despatchers have got many years of experience and they can deliver professional guidance & services from the moment you call up.
We will determine with you the last time your gutters were cleaned and cleared and utilizing satellite pictures we are able to examine and access your property.
By using this information, we are going to provide you with a fixed price invoice for cleaning your gutters and clearing your downpipes, and if probable, also cleaning the leaves and debris from your roof structure.
You will get your own copy of this price quote by email to validate precisely what we intend to do, exactly when we can perform it & just how much it is going to cost.
Our appointment scheduling staff who has the duty to make certain our tasks are carried out promptly, they're in command of working out the right routes for our gutter cleaners so that they can show up at the jobs within the most time and distance-efficient path, saving fuel and time driving allows us to provide you with the greatest value.
Our gutter cleaning tech will call you 24 hours before your job start day and will tell you their arriving time.
The cleaning service professional will always, without exception, introduce himself to you personally, and if you are readily available, they'll request to you be guided all around the property & talk about any issue that he could possibly identify.
Before the beginning of the job we take photos of your gutters and roof and of the job going to be carried out.
We will then first utilize the leaf blower to clean dust and leaves right from the roofing so this all removed just before cleansing the rain gutters. All fallen leaves will be collected using our shovels and packaged up.
When the rooftop is cleaned out, we're going to take out dirt & leaves/twigs from the rain gutter using scooping tools and trowels. All the debris is nicely bagged up as we work. Nothing gets thrown on to the floor or left behind on the rooftop.
The next action is examining your downpipes and ensuring there are no clogs or obstructions. We make use of specialized equipment and tools to handle obstructions and then we can also discover blockages that aren't always noticeable on the outside.
When done we take photos of our finished job and share those with you by e-mail.
You will additionally get invoices and billsby email so that you can pay by hard cash, secure email payment url, check, or bank transfer. If you like, you can also pay on the phone using a visa or mastercard.
After all work is done, we call our clients and always check their opinion of the job to ensure that the task was done as expected and also the top quality we offer
Our service package offers you routine scheduled cleaning of gutters and downpipes to keep the home protected. We are going to visit 2, 3 or 4 times every year based upon your gutter layout & roof structure type along with what sorts of trees are surrounding your home.
