Our Typical Operating Procedures
Firstly, the moment you make the first call, you will be connected to one of our very own dispatchers positioned in Hillsborough County. Our dispatchers have got years of experience in gutter cleaning service and will provide you with the best guidance & services.
We will establish together with you the last time your gutters were cleaned and cleared and using satellite images we are able to look at and view your house.
With this particular information we are able to give you a fixed-price charge for gutter and downpipe cleaning and also cleaning any dirt or perhaps leaves and twigs from the roof structure.
Following the telephone call you will get an e-mail along with full written documents. We will affirm the price given over the telephone along with the bid, explaining the break-down of price, exactly what job will be carried out and when we can do the job.
Our tasks are done immediately as a result of our knowledgeable appointment scheduling staff who'll discover the right route for the gutter cleaner to enable them to work the most time-efficient and distance-efficient route. This saves driving time and fuel so we can pass along the cost savings to our customers.
You will receive a call 24 hours prior to the scheduled task to provide you with a window of arrival when the professional will be there.
Be confident when this changes for any kind of reason you're going to be informed well before time, saving you from waiting for us, although a lot of of our jobs are completed when the client is not in the home
The cleaner will always introduce himself to you upon planned arrival, and if you've got time, we are going to walk around your residence along with you and you can discuss any problem areas.
Prior to the start of the project we will take pictures of your gutters as well as roof and of the work about to be carried out.
We will then initially utilize the leaf blower to clean dirt & leaves from the roofing so this all cleaned just before cleaning the rain gutters. All fallen leaves are going to be picked up with our shovels and bagged up.
Once the roof is cleaned, we're going to take away debris and leaves/twigs from the rain gutter utilizing scooping tools & trowels. All the clutter is nicely bagged up while we work. Nothing gets thrown on the floor or left on the roof.
Right now, with all the gutters all cleaned, we proceed to inspect the condition of the downpipes, to find out if they are clear of obstructions & 100 % clear, our team is fully equipped with the appropriate tools to clear out blockages that could be a problem for the rain water to move, in addition, we are capable of locate obstructions that may well not be noticeable or visible at the initial look
Once completed we take pictures of our completed job & share these with you through e-mail.
You will additionally get invoicesby e-mail so that you can pay out by hard cash, safe e-mail payment link, check, or bank transfer. If you prefer, you can even pay over the phone with a card.
You will get a call from our company following the work was finished to make certain you are happy with the work and also that the job was completed to the highest standards that we promise.
Mainly because our top notch work and have highest standards on cleaning, we can easily provide you with a 45-days warranty of no blockages
Should you be disappointed with all the work that's been done, we're going to be sure to support and address your issues with no problem
