Precisely How Our Process Works
Firstly, the minute you do make your very first call, you will be connected with one of our dispatchers positioned in Hillsborough County. Our dispatchers possess several years of experience in gutter cleaning and will provide you with the very best guidance & assistance.
We will take a look at your household using satellite imagery and having a brief conversation together with you on the condition of the rain gutters and when they were last cleaned.
Using this details, we are going to give you a set price invoice for cleaning your gutters & clearing the downpipes, and when probable, additionally cleansing the leaves and rubble out of your roofing.
You will get your own copy of this price quote by e-mail to validate exactly what we intend to do, when we can do it & just how much it will cost you.
Our appointment scheduling team will likely have previously worked the best route for them, so they can easily reach the job quickly and most cost effective which will allows us to give you the best service and very best cost saving on fuel & time.
You will receive a telephone call 24 hours ahead of the scheduled task to provide you a window of arrival when the tech is going to be there.
Be assured that if for whatever reason this changes, you'll be alerted ahead of time, saving you the wait, nonetheless, the majority of our jobs are executed when the client isn't in the house.
The cleaning service professional will always, without exception, introduce himself to you, and if you are available, they will ask to you be taken all around the residence and express any issue he may spot.
We will take photographs of the major of the working area before commence with the work.
We commence with the roof structure, cleaning up it down of leaves, debris & roofing shingle grit, we make use of a blower to get this done, and also use scoops to grab large bundles of fallen leaves.
Once the roofing is cleaned, we will take away dirt & leaves from your rain gutter utilizing collecting tools and trowels. All of the debris is properly bagged up while we do the job. Absolutely nothing gets thrown on the floor or left on the roofing.
Now, with the gutters all cleaned, we proceed to inspect the state of the downspouts, to see if they're totally free of obstructions & 100 % clear, our company is fully equipped with the right tools to eliminate obstructions that can be a problem for the rain water to flow, additionally, we are capable to identify obstacles that won't be obvious or visible at the initial look
As soon as the job is finished we take photos of all of the job done and also will share all these with you by e-mail. You will then be able to view the before and after work.
Additionally, you will receive by email, an invoice & receipt for the work completed. There are various approaches to pay off. You may pay by card on the telephone if you'd like or you could click on the payment url in the email message, by bank transfer, by cheque or by cash.
We get in touch with each of our clients following the job has been carried out to make sure that the work was completed to the highest standards anticipated from us
At Ken's Gutters, we're perfectionists and so are thrilled to provide every customer a 45 day warranty.
