Precisely How Our Process Works
First off, the moment you do make the first call, you will be connected with one of our dispatchers located within Hillsborough County. Our dispatchers have several years of practical experience in gutter cleaning and can provide you with the best guidance and assistance.
We utilize satellite imagery to assess your home and speak about when your rain gutters were last cleaned out and what condition they're in currently.
Using this details we're going to give you a price customized for your requirements to clean your gutters and downpipes and when possible we will clean the leaves & rubble out of your roofing.
You will receive a duplicate of the bid and complete documents by email immediately after the phone call, this shows exactly what we will complete, when we will do it, and how much it will cost you
We have a team specialized on schedules & timelines, they will make sure that our work are executed punctually, they are responsible of the paths the gutter cleaners take, so, their job is locate the right route to the necessary places in order to save time & take the most efficient route, in this way, not simply fuel cost is actually saved but gives to you effective cost.
The team will call you 24 hours before the cleaning service start off the job and will give you an time space for the specialist team appears, although many of our tasks are performed when the client isn't at home
Rest assured when this alters for whatever reason you'll be told before time, saving you from waiting for us, although a lot of of our jobs are carried out when the customer is not home
The cleaner will introduce himself to you personally upon arrival, and if you have time, we are going to walk across the residence along with you and you can mention any troublesome areas.
Before starting on the cleaning, pictures are taken of your important areas that are going to be worked on.
The roof is cleaned of debris, shingle grit and fallen leaves first of all, employing an electrical blower as well as a scoop to gather large leaf heaps.
When the roof structure is cleaned out, we're going to get rid of debris & leaves from the gutter utilizing collecting tools and trowels. All of the debris is nicely packaged up as we work. Nothing gets tossed on the ground or left behind on the roof.
The next stage is looking at your downspouts and making certain there aren't any clogs or blockages. We make use of special tools to deal with blockages and we can also find blockages which aren't necessarily obvious on the outside.
We are going to send an e-mail with photographs of all of the locations that were cleaned as soon as the job is finished.
Also by email message, we send out our bills towards the service charge, for payments process, we offer you many different options, as hard cash, check, bank transfer, or payment url through a risk-free email, additionally, you may use your cell phone to pay by visa or mastercard
When all work is done, we call our customers and get their opinion of the job in order to ensure that the job was done as you expected and with the high quality our company offers
Should you be unsatisfied with the work that's been carried out, we're going to make sure to support and fix your complaints with no hassle
At Ken's Gutters, we are perfectionists and so are pleased to offer each customer a 45 day guarantee.
