How We Work
To start with, whenever you call us, you'll be connected with one of our Polk County centered despatchers, our gutter cleaning despatchers have got several years of experience in the business and provide expert support & services.
We are going to examine your residence using satellite imagery and having a quick conversation together with you relating to the condition of your gutters and details on when they were previously cleaned.
By using this details we're going to provide a price customized for your requirements to clean your gutters and downspouts and if achievable we are going to clean up the leaves and rubble from your roofing.
You will get a duplicate of this bid and complete records by email immediately after the call, this confirms just what we are going to do, when we will do it, and exactly how much it'll cost you
Our scheduling team who has got the duty to ensure all of our tasks are completed immediately, they happen to be responsible for figuring out the very best routes for our gutter cleaners so they can be present at the jobs within the most time and distance efficient path, conserving fuel & time driving permits us to give you the best value.
They're going to contact you 24 hours just before your work is due to begin and they will provide you an arrival window for our tech to visit.
Rest assured if this changes for any reason you will be told ahead of time, saving you from waiting for us, although a lot of of our work is done when the customer is not home
If you're home when the gutter cleaning specialist arrives, he's going to introduces himself and also request you to walk around your property with him indicating any key trouble spots to address.
Before we begin, we take photographs of all major areas we are going to be working in.
We will then first make use of the leaf blower to clean off debris & fallen leaves from your roof structure so all this removed just before cleaning the rain gutters. All fallen leaves are going to be collected with the shovels and bagged up.
With all the roofing clean and clear, we move to the rain gutter, getting rid of fallen leaves & debris with trowels & scooping devices, we bag up all of this clutter once we clear it, we don't let it sit on your roof structure or put it to the ground beneath - we get the job done to the top benchmarks of cleanliness
Following the roof and gutters are cleaned & cleared, we proceed inspecting the downspouts. We have got specific equipment for the cleaning and clearing up of them. Very often obstructions can be undetected and hidden. We clear away all these blockages for you personally.
When complete we take pictures of our carried out work and show these with you by e-mail.
Additionally by email message, we send our invoices for the service charge, for payments procedure, our company offers you diverse options, as cheque, cash, bank transfer, or payment url through a risk-free e-mail, additionally, you may use your mobile phone to pay out by visa or mastercard
We generally contact our customers following completion of the work to make certain they're content with the highest standards we aim to provide.
At Ken's Gutters, we are perfectionists and so are thrilled to provide each and every client a 45-days warranty.
In case you are unhappy with the work which has been carried out, we are going to make sure to support & sort out your grievances with no problem
