Our Standard Operating Procedures
To begin with, once you call us, you will be in touch with one of our Polk County based despatchers, our rain gutter cleaning despatchers possess many years of practical experience in the industry and give expert guidance & assistance.
We make use of satellite imagery to evaluate your residence and explore when your rain gutters were last cleaned out as well as what condition they're in right now.
By using this details, we're going to provide a set price invoice for cleaning your gutters & clearing the downpipes, and if probable, also cleansing the leaves and clutter from the roof structure.
You will get a duplicate of the offer with all the paperwork towards the end of your phone call and this would validate exactly what we will carry out, when we're going to do it & how much it will cost you.
We've got a team specialized on schedules and timeframes, they will make certain that our work are carried out promptly, they are responsible of the routes that the gutter cleaners take on, so, their job is find the ideal path to the necessary places to save lots of time and take the most efficient route, in this way, not simply gas cost is saved but gives to you efficient cost.
Our gutter cleaning professional will phone you 24 hours before your job start day and will inform you their arriving time.
The cleaning professional will, without exception, introduce himself to you personally, so if you're available, they will request to you personally be guided around the residence & express any problem that he may spot.
Just before we start, we take photos of all the major areas we are going to be doing work in.
We will initially utilize the foliage blower to clean up dust & leaves from your roofing so all this cleaned prior to cleaning the gutters. All leaves are going to be picked up with the shovels & parcelled up.
When the roof thoroughly clean and clear, we move to the rain gutter, eliminating leaves/twigs and debris with trowels and scooping devices, we bag up all this rubble as we clear it, we don't let it sit on the roof structure or throw it to the ground below - we do the job to the very best standards of cleanliness
The next stage is looking at your downpipes & making sure there aren't any clogs or blockages. We make use of special tools to take care of obstructions and we can also discover blockages which are not always obvious initially.
When the work is all done we take photos of all the job done and will share all these with you by e-mail. You will subsequently be able to see the pre and post.
You will also receive bills & invoicesby email so that you can pay out by hard cash, secure e-mail payment url, check, or bank transfer. If you prefer, you can even pay over the telephone using a visa or mastercard.
We generally get in touch with our customers after completion of the project to make sure they're satisfied with the superior standards we attempt to offer.
We are going to promise a 45-days no clog, as we are certain that our job will be carried out to the superior standard.
