Our Standard Operating Processes
Call us and you'll be connected with one of our own local Bay County despatchers that has lots of practical experience and will be able to provide expert assistance.
We are going to establish together with you the last time your gutters were cleaned and cleared and using satellite pictures we will look at & view your property.
A set price will then be presented to you for the cleaning up of the roof whenever possible & clearance and cleaning up of your gutters and downpipes around your house.
Following your call you will receive an email along with complete written documentation. We're going to affirm the cost given over the phone along with the bid, explaining the break-down of cost, exactly what work is going to be performed and when we can do the job.
Our scheduling team will likely have previously worked the right route for our cleaners, so they can arrive at the job punctually and most cost-effective that will allows us to provide you with the top service and best value saving on gas as well as time.
Our gutter cleaning professional will call you 24 hours prior to your job start day and will tell you their arrival time.
When this should change, you'll be informed ahead of time so you don't have to wait around for. Many of our tasks are done without the need of the client being residence too.
If you are home once the rain gutter cleaner arrives, he will introduces himself and request you to walk around your residence with him discussing any kind of key troublesome areas to address.
Before the beginning of the job we will take pictures of the gutters and roofing and of the task going to be undertaken.
The rooftop is cleaned of debris, roofing shingle grit & leaves first of all, using an electrical blower and a scoop to gather big leaf heaps.
All of our gutter cleaners work with highest standards of cleanliness throughout the job. They're going to next start off cleaning the gutters using scooping tools and bag up while they clear, meaning zero clutter is left on the floor to remove later or have blow away.
With all the gutters all clear we go to the downpipes, checking that they are free and clear of obstructions, we carry tools & special equipment to remove any kind of blockages that could be there, we can also discover obstructions that may well not be obvious at first look.
We're going to send an email with photos of the spots that were cleaned and cleared once the work is finished.
Additionally by e-mail, we send our bills towards the service cost, for payments method, we provide you diverse options, as check, hard cash, bank transfer, or payment url via a risk-free email, furthermore, you can use your cell phone to pay by credit card
We contact all of our clients right after the work has been finished to ensure that the job was completed towards the highest standards expected of us
Simply because our top notch work and also have high standards on cleaning, we are able to offer you a 45-days assurance of no obstructions
