The Way We Work
First of all, when you contact us, you will be connected with one of our very own Lake County based despatchers, our rain gutter cleaning despatchers have several years of practical experience in the business and give expert help & assistance.
We're going to examine your household using satellite imagery and having a short conversation with you relating to the condition of your rain gutters and details on when these were last cleaned out.
By using this details we are going to provide you with a price tailored to you personally to clean out your rain gutters & downpipes and if possible we are going to clean the leaves & rubble from the roofing.
Following the phone call you will get an e-mail along with full written documentation. We're going to affirm the cost provided over the telephone and the bid, outlining the break-down of charge, precisely what work is going to be undertaken and when we are going to carry out the job.
Our scheduling staff who has got the duty to make certain all of our jobs are completed quickly, they happen to be in charge of figuring out the very best routes for our gutter cleaners to allow them to show up at the tasks within the most time & distance-efficient route, saving gasoline and time driving allows us to give you the best value.
Our gutter cleaning specialist will call you 24 hours prior to your job commence day and will tell you their arriving time.
The cleaning specialist will introduce himself to you personally upon arrival, and when you have time, we are going to walk around your property together with you and you can point out any troublesome areas.
Prior to the beginning of the project we will take photographs of your gutters & roofing and of the work about to be undertaken.
The rooftop is cleaned out of debris, roofing shingle grit & fallen leaves to start with, utilizing an electric blower and a scoop to gather big leaf bundles.
For top quality standards, right after the complete cleaning and clear of your roof, we proceed to the gutter, cleaning leaves and dirt from it utilizing tools such as trowels & collection tools, we put all of this in bags since we thoroughly clean the workspace, and then, we're going to take those sacks with us which means you don't really need to take care of them
With the gutters all clear we move to the downpipes, examining they are totally free and clear of obstructions, we have tools and special equipment to clear any blockages that could be there, we could also locate obstructions that may well not be noticeable at first look.
As soon as the job is done, we will take pictures of it and then send them an email to you.
You will additionally get invoices & receiptsby email so you can pay out by hard cash, secure email payment url, check, or bank transfer. If you prefer, you could also pay over the telephone with a card.
We get in touch with each of our customers after the job has been finished to make certain that task was completed towards the very high standards expected from us
We are going to promise a 45 day no blockage, as we are certain that our work is going to be fulfilled to the excellent standard.
If you aren't pleased for any reason, we will happily return & remedy the matter.
Our service package delivers routine scheduled cleaning up of rain gutters & downspouts to keep your property protected. We're going to visit 2 to 4 times per year according to your rain gutter style & rooftop type as well as what types of trees are bordering your home.
