Our Standard Operating Processes
Our Lake County centered despatchers possess many years of experience and they will offer expert guidance & services from the moment you call.
We are going to take a look at your house utilizing satellite images and having a brief conversation together with you relating to the condition of the rain gutters and when these were previously cleaned.
By using this information we will give you a price personalized to you personally to clean up your gutters and downspouts and when feasible we are going to clear the leaves and debris from the roof structure.
Following the call you will get an e-mail along with complete written documents. We will affirm the price provided over the phone and the bid, outlining the break-down of cost, exactly what work is going to be undertaken and when we are going to get the job done.
We have a team specialized on schedules and timeframes, they will make sure that our work are executed promptly, they are responsible of the paths that the gutter cleaners take, so, their role is locate the ideal route to the needed locations to avoid wasting time and use the best route, by doing this, not just gasoline cost is actually saved but provides to you effective cost.
You will get a phone call 24 hours prior to the scheduled job to give you a window of arriving time when the technician will be there.
Very often our jobs are accomplished while the client is out as we are just working on the outdoors of the home. However if you are remaining in for us we're going to call you if for whatever reason in the event the timing varies.
Right after arrival the cleaning specialist will introduce himself to you &, when you're home and have the time, walk across the property or home together with you to tell you troublesome areas.
Right before we start, we just take pictures of all the major regions we will be working in.
The roofing is cleaned out of dirt, roofing shingle grit and fallen leaves to start with, using an electrical blower plus a scoop to collect large leaf bundles.
After the rooftop is cleaned out, we're going to take away dirt and fallen leaves from the rain gutter using scooping tools and trowels. All the clutter is neatly bagged up as we work. Nothing gets thrown on to the floor or left on the roofing.
Right now, with all the rain gutters totally cleaned, we turn to check the condition of the downspouts, to find out if they're totally free of blockages and 100 % clear, our team is well equipped with the appropriate tools to remove obstructions that could be a problem for the rain water to flow, additionally, we're capable of locate obstacles that will not be noticeable or visible at the initial look
After the work is completed we will take pictures of the job done and will present these with you through e-mail. You will subsequently be able to view the before and after.
Additionally, you will get by e-mail, a receipt and invoice for the work carried out. There are plenty of ways to pay. You are able to pay by credit card over the telephone if you wish or you may choose the payment url in the email message, by bank transfer, by cheque or by hard cash.
You will get a call from us right after the job has been completed to make sure you are content with all the work and that the job was done towards the highest standards which we promise.
Simply because our quality work and possess very high standards on cleaning, we could offer you a 45 days assurance of no blockages
In the event that you are not pleased for any reason, we are going to gladly come back and remedy the issue.
