Our Standard Working Procedures
Firstly, whenever you contact us, you will be in touch with one of our very own Leon County based despatchers, our rain gutter cleaning despatchers possess years of working experience in the business and give professional guidance & assistance.
We are going to evaluate your residence using satellite images and having a quick talk together with you on the condition of the gutters and when they were previously cleaned out.
By using this details, we are going to give you a fixed price invoice for cleaning your rain gutters and clearing the downpipes, and when possible, additionally cleansing the leaves and rubble out of your roof structure.
You will receive a copy of this bid & full documentation by e-mail immediately following the phone call, this confirms exactly what we are going to undertake, when we will perform it, and how much it'll cost you
Our scheduling team will likely have earlier worked the very best route for our cleaners, so that they are able to reach the job promptly and most cost-effective that will permits us to provide the best service and best cost saving on fuel & time.
The team is going to contact you 24 hours prior to the cleaning service commence the job and can provide you with an time gap for our professional team appears, although a lot of our jobs are done when the customer is not at home
Be confident that if for any kind of reason this alters, you're going to be alerted ahead of time, saving you the wait, nevertheless, the most of our works are finished when the customer is not in the house.
If you're home when the gutter cleaner arrives, he's going to introduces himself and also ask you to walk around your property with him mentioning any critical problem areas to take care of.
We will take photos of the main working area before we start with the job.
We commence with the roof structure, cleaning up it down of debris, leaves and shingle grit, we make use of a blower to perform this, as well as use shovels to grab large bundles of leaves.
Our gutter cleaners do the job with highest standards of cleanliness during the work. They will next commence cleaning the rain gutters using scooping tools and bag up as they clean up, which means hardly any clutter is left behind on the ground to remove later and have blow away.
The next action is examining your downpipes & making certain there are no clogs or obstructions. We make use of specialized tools to handle blockages and then we can also find blockages which aren't necessarily noticeable on the outside.
Once complete we take photos of the completed work & share all these with you by email.
Furthermore, we provide our invoices and receipts by email and you may opt to pay us by cheque, cash, bank transfer, or settlement link in protected e-mail, - you may even pay off by credit card over the phone if you want
You will get a call from our company soon after the job was concluded to make certain you are pleased with the work and also that the job was carried out towards the very high standards that we guarantee.
Should our job not really fulfill and surpass your anticipations, we are going to attend your house in Metropolitan to treat the issue with no fuss.
Because we are perfectionists and carry out our cleaning work to accurate standards, we're more comfortable giving a 45-day no blockage guarantee.
Our service package delivers frequent scheduled cleaning of rain gutters & downspouts to keep the property protected. We are going to visit 2, 3 or 4 times every year based on your rain gutter layout and roof type along with what types of trees are around your property.
