Our Procedure
To begin with, the minute you make your first call, you'll be connected to one of our dispatchers located within Polk County. Our dispatchers have years of practical experience in gutter cleaning and will provide you with the very best guidance & assistance.
Then we will look at your home utilizing satellite images & check with you when these had been last cleaned out, as well as the condition of your rain gutters.
By using this information, we're going to provide a fixed price bill for cleaning your gutters and clearing your downpipes, and when probable, also cleaning the leaves and debris from your roof structure.
Following your call you will get an email with full written paperwork. We will affirm the cost given over the phone and the bid, detailing the break-down of cost, exactly what work is going to be carried out and when we will get the job done.
Our appointment scheduling team will likely have earlier worked the best route for them, so they can easily arrive at the work promptly and most cost effective that will permits us to give you the perfect service & best cost saving on fuel as well as time.
They will contact you 24 hours just before your work is due to start and they'll provide you an arrival window for our technician to attend.
The cleaning specialist will always introduce himself to you on planned arrival, and if you have time, we're going to walk around your property along with you and you can discuss any troublesome areas.
Before starting on the cleaning, pictures are taken of the key areas that will be worked on.
The rooftop is cleaned out of debris, roofing shingle grit and leaves to begin with, using an electrical blower plus a scoop to gather big leaf heaps.
All our gutter cleaning specialists work with high benchmarks of cleanliness all through the work. They are going to next commence cleaning the gutters using scooping equipment & bag up as they clear, meaning no clutter is left behind on to the ground to clear up later or have blow aside.
With all the gutters all clear we move to the downspouts, checking they are free and also clear of blockages, we carry specific tools and equipment to clean any kind of blockages that may be there, we could also locate obstructions that may not be visible at initial look.
We will send you an email with photographs of the spaces that were cleaned out once the job is finished.
Additionally, you will receive by email, a bill and receipt for the work performed. There are several ways to pay. You could pay by credit card over the telephone if you wish or you may choose the payment url within the e-mail, by bank transfer, by cheque or by cash.
You will receive a phone call from us following the work was concluded to be sure you are pleased with all the work and also that the job was completed towards the very high standards which we guarantee.
Simply because our high quality work and also have very high benchmarks on cleaning, we could provide you with a 45-days guarantee of no obstructions
