Precisely How Our Process Works
Our Hillsborough County based despatchers have got years of experience and they'll provide expert help and assistance from the moment you call up.
We utilize satellite imagery to evaluate your premises and explore when your rain gutters were last cleaned out and just what condition they're in now.
By using this information we're going to give you a price customized to you to clean your rain gutters & downspouts and if achievable we are going to clear the leaves and clutter from the roof.
You will receive a copy of the offer with all of the documents towards the end of the call and this would confirm precisely what we're going to undertake, when we are gonna do it & exactly how much it will cost.
All our tasks are completed rapidly as a result of our knowledgeable scheduling staff who will figure out the best route for our gutter cleaner to allow them to work probably the most distance-efficient and time-efficient route. This saves driving time & gasoline so we can pass along the value savings to our clients.
They are going to contact you 24 hours just before your job is due to begin and they can provide you with an arrival time frame for our tech to attend.
The cleaning specialist will always introduce himself to you on planned arrival, and if you've got time, we are going to walk around the property with you and you could indicate any problem areas.
Before we start off, we take pictures of all major areas we are going to be working in.
The rooftop is cleaned of dirt, roofing shingle grit & fallen leaves to begin with, employing an electric blower plus a scoop to get together large leaf bundles.
As soon as the roof is cleaned out, we are going to take away debris and fallen leaves from the rain gutter using collecting tools and trowels. All the clutter is neatly bagged up while we work. Nothing gets thrown on to the floor or left behind on the roof.
The next action is checking your downpipes and making certain there are no clogs or blockages. We use specialized equipment to take care of obstructions and we could also find blockages which aren't always noticeable at first glance.
Once complete we take pictures of the finished job & share all these with you through email.
You will also get by e-mail, a receipt and invoice of the work performed. There are lots of ways to pay. You can pay by credit card over the phone if you'd like or you can choose the payment link within the email message, by bank transfer, by check or by cash.
We contact all of our clients after the job has been finished to make sure that the job was completed to the highest standards anticipated of us
At Ken's Gutters, we're perfectionists and therefore are pleased to offer every client a 45-days warranty.
In the event that you are not pleased for whatever reason, we will happily revisit and remedy the problem.
Our service package provides routine planned cleaning of rain gutters & downspouts to keep the property protected. We're going to visit 2 to 4 times a year depending on your gutter style & rooftop type and also what kinds of trees are actually near your residence.
