The Way We Do The Job
To start with, whenever you call us, you will be connected with one of our Polk County centered despatchers, our gutter cleaning despatchers have got years of practical experience in the business and offer professional support & service.
We make use of satellite imagery to assess your home & discuss when your gutters were last cleaned and just what condition they are in at present.
By using this information we will provide a price personalized to you personally to clean up your rain gutters & downspouts and if possible we will clean the leaves and debris from the roof structure.
You will get your own copy of the price quote by e-mail to confirm exactly what we intend to do, exactly when we can do it & just how much it will cost you.
Our scheduling team who has the obligation to make sure all our tasks are done punctually, they happen to be responsible for working out the very best paths for our gutter cleaners so that they can show up at the jobs within the most time & distance efficient route, saving gas and time driving permits us to provide you with the greatest value.
You will get a phone call 24 hours prior to the scheduled task to give you a window of arriving time when the tech will be there.
Rest assured when this changes for whatever reason you'll be told before time, helping you save from waiting for us, although many of our jobs are completed when the client isn't home
Immediately after arrival the cleaning specialist will introduce himself to you and, if you're home and have the time, walk around the property with you to tell you trouble spots.
Before starting on the cleaning work, pictures are taken of the major areas that'll be worked on.
We commence with the roof structure, cleaning it down of leaves, debris & roofing shingle grit, we make use of a blower to perform this, and also utilize scoops to pick up big heaps of leaves.
When the roof structure is cleaned, we will eliminate dirt and fallen leaves from your gutter using scooping tools & trowels. All the clutter is nicely packaged up while we do the job. Absolutely nothing gets thrown on to the floor or left behind on the rooftop.
Right after the roofing & rain gutters are cleaned & cleared, we begin inspecting the downspouts. We've specific equipment for the cleaning & clearing of these. Often obstructions can be undetected & hidden. We clear all these blockages for you.
As soon as the work is completed we will take photos of the job done and will present these with you through e-mail. You will then be able to see the pre and post.
You will additionally get bills and invoicesby e-mail so that you can pay off by cash, safe e-mail payment link, bank transfer, or check. If you prefer, you can also pay over the phone with a credit card.
We contact all of our customers after the work has been finished to make certain that job was accomplished to the very high benchmarks anticipated of us
At Ken's Gutters, we are perfectionists and so are very happy to give each customer a 45-day promise.
Should our job not really satisfy & exceed your expectations, we are going to attend your property in Meadowood Pointe to remedy the issue without any kind of hassle.
